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Alexandria Toyota
Alexandria, VA
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful November 23, 2020
Fraud! They created a credit card account in my name for a downpayment while I agreed to put down payment in terms of check or cash. But they did approve a credit card without my knowledge just to get a com a downpayment while I agreed to put down payment in terms of check or cash. But they did approve a credit card without my knowledge just to get a commission from the lender. Even they didn't tell me how much is the interest rate of the credit card. More
by Dave
Employees Worked With
Mr VAN, Finance
November 11, 2020
Discriminating with non-US citizens. Farther Damaged my car. Lying on their promises. Careless of the spreed of infection. No value for your money. No customer care. Not recommended car. Lying on their promises. Careless of the spreed of infection. No value for your money. No customer care. Not recommended More
by A
Employees Worked With
Lying, Jim Brotherton
November 03, 2020
Regina White is fabulous she is smart friendly and customer service oriented. Her estimates were right on. Tanks you The waiting are was the perfect temp and the seats although very low for a tall customer service oriented. Her estimates were right on. Tanks you The waiting are was the perfect temp and the seats although very low for a tall person were comfortable but difficult to get out of More
by cebalka
Employees Worked With
Regina White
November 03, 2020
Regina White is awesome and completed my service quickly, updated me at intervals with competence and a smile! I totally recommend her service to all clients. updated me at intervals with competence and a smile! I totally recommend her service to all clients. More
by Irenefly
Employees Worked With
Regina White
September 30, 2020
This was a simple 5000 mile checkup with no problems identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. More
by KatT
Employees Worked With
Manny Rivera
September 09, 2020
The service manager is the Conductor! He has the experience to get the job done ! There is no problem to big for him to solve. The service team is STUPENDOUS , FAST, and above all they are Knowledg experience to get the job done ! There is no problem to big for him to solve. The service team is STUPENDOUS , FAST, and above all they are Knowledgeable ! The service is fast, efficient, and super friendly ! More
by jpharmacist1
Employees Worked With
Simpy Behl
September 01, 2020
Cannot thank Jim enough for helping with the purchase of my new 4Runner! It truly could not have been a better experience and I highly recommend Jim when looking for your next car. -Alina my new 4Runner! It truly could not have been a better experience and I highly recommend Jim when looking for your next car. -Alina More
by amiturbe
Employees Worked With
Jim Brotherton
August 20, 2020
I truly enjoy the professional service on how Jack Taylor's Service Department take care of my RAV4 SUV. I am confident with their technician who knows what to do to keep my SUV in great shape. The p Taylor's Service Department take care of my RAV4 SUV. I am confident with their technician who knows what to do to keep my SUV in great shape. The price is affordable, timing is great and very knowledge of my SUV. I am a pleased customer. More
by mcraechancie
Employees Worked With
Amad,, Jim Brotherton
