Alexandria Toyota

The actual service experience at the dealership was very good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hector good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hectoring texts. I had to call the dealer to get them to stop. Another example of business using technology negligently with the result customers have a bad taste even if, as here, the product (actual service) is fine. One also wonders if Jack Taylor can”r handle text alerts, can they be relied upon to handle the computers under the hood? I believe the guys in the service bay do a good job and are poorly represented on the promotion side. Fix it. More

Commending SIMPY for a great job. Thank you. She provided everything a customer needs including the privileges Thank you. She provided everything a customer needs including the privileges More

Great dealership. Jorge provided excellent customer services. Everyone was highly professional and responsive to my needs with my car buying process. Jorge provided excellent customer services. Everyone was highly professional and responsive to my needs with my car buying process. More

Great dealership. Everyone was highly professional and responsive to my needs with my car buying process. Everyone was highly professional and responsive to my needs with my car buying process. More

I enjoyed dealing with Yared Manalebih, the sales manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the c manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the car with a buying service, but Yared always treated me well and didn't try to sell me any extras. He told me when the car arrived at the port and let me know when he expected it at the dealership. Once it arrived, Sam DeMissie took my information and helped me set up the car to drive away. Sam was very helpful, answered all my questions about the car, and installed the license plates when they came in a few days later. All in all, I had a very good experience with Alexandria Toyota. More

I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More

I purchased in 2021 A RAVA hybrid, and this month 2023 a new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyot new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyota dealers, in the area, shopping for comparisons. Both not interested at all, the worst of the 2 was Coleman. A woman buying a car alone…. not serious buyer for them I guess. I suggest Jack Taylor to anybody that wants to be treated properly, Jim Brotherton will be an excellent choice. More

I have been a returning customer since I purchased my Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. More

Manriquez and the whole service team is very professional and very effective in solving any issues. and very effective in solving any issues. More

Jim Brotherton (internet sales mgr) was so easy & excellent to work with for my purchase. excellent to work with for my purchase. More