Alexandria Toyota
Alexandria, VA
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Very pleased with the buying experience. Straightforward process. Sam, Pedram and Astrid were helpful and responsive throughout the process. Follow-up questions after purchase were also an Straightforward process. Sam, Pedram and Astrid were helpful and responsive throughout the process. Follow-up questions after purchase were also answered promptly. More
Henok was a pleasure to work with! He was very accessible to speak with and helped me get the car I’d been waiting a long time for. He was very accessible to speak with and helped me get the car I’d been waiting a long time for. More
Had car serviced at Alexandria Toyota. Thalia was my service advisor and did a great job assisting me. Kept me updated during the whole process. Will return for future service. Thalia was my service advisor and did a great job assisting me. Kept me updated during the whole process. Will return for future service. More
It would have to be a very good deal to do buisness with again. Offered 90 day warranty but didn’t lay out details so when things went wrong they refused to help. Only thing they made sure to help w again. Offered 90 day warranty but didn’t lay out details so when things went wrong they refused to help. Only thing they made sure to help was when failed inspection which is only due to its the law and they have to make sure passes before can be sold. Rating Sales-8/10 Service-2/10 Management-8/10 Overall 6/10 at best In the end love the car and unfortunintly having to take care of some issues myself since they refuse to take care of so be extra cautious and look car over entirely to smallest detail before purchasing. More
Regina is an excellent service rep. I bring my car in for service since I purchased the 2015 Prius from Jack Taylor’s dealership. The service is always good and I am kept apprised of I bring my car in for service since I purchased the 2015 Prius from Jack Taylor’s dealership. The service is always good and I am kept apprised of the status of my car and the cost. Thanks. More
I've been a customer of Alexandria Toyota for over 20 years. I have purchased two Toyota Corolla's from them. I'm always treated with dignity and respect. I deal mostly with Mr. Manriquez River. He's alw years. I have purchased two Toyota Corolla's from them. I'm always treated with dignity and respect. I deal mostly with Mr. Manriquez River. He's always looking out for me. More