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Alexandria Toyota

Alexandria, VA

4.6
626 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 626 reviews

October 31, 2023

Awesome service! The staff is extremely professional and caring - every time I go there they take care of me and my car. I can trust they do a great job and have peac More

by DinuCa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny / Sterian
October 30, 2023

Simpy Behl is knowledgeable and efficient, and it is a a pleasure to have her manage the service work on my car. She and your mechanics team are the reason my 2000 Toyota Avalon is still in excellent condi More

by lindaloy1
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Recommend Dealer
Yes
Employees Worked With
Simpy Behl
October 23, 2023

Great customer service! Fast, efficient and always does a good job. Highly recommend you take your car here. More

by Tracymd34
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tommy perrel
Oct 23, 2023 -

Tracymd34 responded

Thank you for the great service!

October 06, 2023

Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department More

by u_waz
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department.
October 06, 2023

Efficient and straightforward sale, no surprises when we arrived at the dealership. Car was ready, finance was ready, in and out in about an hour. Excellent online experience so the deal was done prior to More

by usna1974
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ted Yohonnes
September 26, 2023

What can be said? Parts are sold at a ridiculous price. Labor to install such parts is done at an insane cost. The challenge is you need your vehicle. Then, if you More

by ROSS
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Recommend Dealer
No
Employees Worked With
I have no idea who the people are above.
September 22, 2023

They were honest in saying that a certain repair was unnecessary. That saved us money. More

by zyberpro64
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Wagstaff
September 21, 2023

Thomas in the service department was great. The cost what I needed done was around what I expected for a dealership. More

by bamjpn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Shelly Wagstaff
September 21, 2023

Always trustworthy, friendly and reliable. We have been using them for decades and will continue to use them for service and purchases. More

by acagnoli
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Recommend Dealer
Yes
Employees Worked With
Simpi Behl
September 14, 2023

Thalia Cruz assisted me along with Manriquez Rivera- Both exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! More

by rick
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Thalia Cruz
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