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Alexandria Toyota

Alexandria, VA

4.6
620 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 620 reviews

September 22, 2023

They were honest in saying that a certain repair was unnecessary. That saved us money. More

by zyberpro64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Wagstaff
September 21, 2023

Thomas in the service department was great. The cost what I needed done was around what I expected for a dealership. More

by bamjpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Shelly Wagstaff
September 21, 2023

Always trustworthy, friendly and reliable. We have been using them for decades and will continue to use them for service and purchases. More

by acagnoli
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Simpi Behl
September 14, 2023

Thalia Cruz assisted me along with Manriquez Rivera- Both exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! More

by rick
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Thalia Cruz
September 13, 2023

Eric helped us find the perfect car for us! He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything More

by Teresa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Shelly Wagstaff
September 11, 2023

The point person for my car is excellent. Knows the car, gets it fixed promptly! Name is Simpy. Good person, good place. More

by joannasturm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Simpy
September 11, 2023

Very good service and good customer service, I will bring my wife’s car in this week for service. More

by H. Johnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jimmy
August 30, 2023

I have a wonderful service writer. Always courtesy and keep me informed about service needed on my vehicle More

by Bar7jay
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jenny Kirby
August 18, 2023

It was okay but I prefer my long time repair guys they explain things better. More

by bill.anderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Brotherton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Wagstaff
August 11, 2023

Best used car dealer experience ever. Welcoming, attentive to needs, flexible and no pressure tactics. More

by alfredcpa21
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sangar Rahimi
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