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Alexandria Toyota
Alexandria, VA
700 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 700 reviews
January 18, 2025
Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More
by fabascoli
January 17, 2025
Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his c advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel! More
by wbrown1460
Employees Worked With
Munoz, Leonel
January 08, 2025
Labisita atoyota fui todo unexcito los atendieron muy bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo More
by donilaaguilar627
Employees Worked With
January 07, 2025
Quiero expresar mi agradecimiento a el Senor Dougla que tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende More
by Maria reyes
Employees Worked With
January 06, 2025
Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me. More
by Chibamba
December 31, 2024
GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, professionalism, & kindness won my business! More
by ToyotaVA
Employees Worked With
Tommy Perrell & Ken
December 31, 2024
They were very helpful when I was in the process to find a new car a new car More
by aimari2
Employees Worked With
December 26, 2024
Regina was very friendly and professional. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. More
by ineztime2
Employees Worked With
Regina
