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Alexandria Toyota

Alexandria, VA

4.6
620 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 620 reviews

November 08, 2023

Everyone super nice and are easy to work with No complaints and will go to them for next vehicle More

by Ledwar01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Grimes
November 07, 2023

I have bought my new cars from them and have my vehicles serviced there. My Service rep is Simpy Behl and she is the best! More

by Keith Stalder
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Simpy Behl
November 03, 2023

Manriquez Rivera and his team crew provided excellent service! They provided good care of my Sienna, thanks a lot. More

by quique17
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manriquez Rivera
November 01, 2023

Simpy Behl is a Star! I purchased my Camry from Jack Taylor and, now with over 145,000 miles, my car is still smooth running and in great shape thanks to Simpy and the JT More

by JDW
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Simpy Behl, Chris Hazzard and the Valet Guys
October 31, 2023

Awesome service! The staff is extremely professional and caring - every time I go there they take care of me and my car. I can trust they do a great job and have peac More

by DinuCa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny / Sterian
October 30, 2023

Simpy Behl is knowledgeable and efficient, and it is a a pleasure to have her manage the service work on my car. She and your mechanics team are the reason my 2000 Toyota Avalon is still in excellent condi More

by lindaloy1
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Recommend Dealer
Yes
Employees Worked With
Simpy Behl
October 23, 2023

Great customer service! Fast, efficient and always does a good job. Highly recommend you take your car here. More

by Tracymd34
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Recommend Dealer
Yes
Employees Worked With
Tommy perrel
Oct 23, 2023 -

Tracymd34 responded

Thank you for the great service!

October 06, 2023

Efficient and straightforward sale, no surprises when we arrived at the dealership. Car was ready, finance was ready, in and out in about an hour. Excellent online experience so the deal was done prior to More

by usna1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Yohonnes
October 06, 2023

Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department More

by u_waz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department.
September 26, 2023

What can be said? Parts are sold at a ridiculous price. Labor to install such parts is done at an insane cost. The challenge is you need your vehicle. Then, if you More

by ROSS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
I have no idea who the people are above.
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