Alan Webb Nissan

I told the sales person Dave exactly what I wanted. They had to have it brought from another dealership but they assured me it was the truck I wanted, a Frontier Pro-4X with the Luxury Package. Went to pic had to have it brought from another dealership but they assured me it was the truck I wanted, a Frontier Pro-4X with the Luxury Package. Went to pick it up the next day and they tried to low sell me???? It was a Pro-4X but not the luxury package. Song and dance, we can put leather in it, we never said leather to you. I declined and they said the drive grabbed the wrong one though the vin # was the same on the paper as the truck. They said they could have the right one in two days. Call in two days to confirm they have the right truck. They said yes but there was no truck when I got there. They even tried to say it was 50% my fault when I asked for my down payment back. Crazy! More

I pulled into the parking lot and a salesman came out and greeted us, he showed us around and i told him what i was looking for. after looking around i told them i was going to go look at their other lot acr greeted us, he showed us around and i told him what i was looking for. after looking around i told them i was going to go look at their other lot across town. The salesman went inside to get his card and came back out with his "boss". He was nice to start out with but insisted on showing me brand new cars when i said i wanted something new. He also would only show me one car at a time. after i said no to a small new car that was nothing like what i wanted he said he was going to grab another car. after 20 min of waiting i asked another worker if he new where he went and he said no. about 10 min after that he showed up without a car! and then wanted to walk around the lot. when i pointed to one i was interested in he said they would run the numbers and i said ok let me call my husband. at that point he freaked out telling me to come back after i talked to my fathers brothers uncle and proceeded to tell me that "this is Washington state you know that right?" and when i walked away he went inside and was yelling and cussing and put his fingers up to his head to act like he was shooting himself. I will never return to this dealership and would never recommend anyone to go there. More

I bought a brand new 2011 Nissan Quest last July, I went to have the tires rotated at Les Schwab and they told me that I needed new tires. I called the service department at Alan Webb to check on warranty to have the tires rotated at Les Schwab and they told me that I needed new tires. I called the service department at Alan Webb to check on warranty for the tire. They said because we didn't have Alan Webb rotate the tire they won't even look at it. I also purchased the maintenance package for oil changes and their service department said nothing about tire wear at my last oil change. I'm not happy with their service and would go with a different dealership when I purchase my next new vehicle. More

My experiances with Alan Webb Nissan Mitsubishi was rather pleasant. My representative was Ron Burson, he made us feel comfortable and did not push us into anything we would later regret. I called Ron rather pleasant. My representative was Ron Burson, he made us feel comfortable and did not push us into anything we would later regret. I called Ron up and told him what I wanted in the make, color, and price and he made it happen. No haggeling was needed, no last minutes price changes, he told me the out the door price before I even came in to look at it. The other staff were friendly and helpful as well. I recommend the lancer gt and Ron Bruson as your representative. Good luck on purchasing your next car! More

I signed for a new Nissan altima coupe with Tony Songvilay. My experiance at the Alan Webb Nissan was impeccable and overall a great experiance. Not only did he work with me throughtout the week b Songvilay. My experiance at the Alan Webb Nissan was impeccable and overall a great experiance. Not only did he work with me throughtout the week before, but also got me an even better deal after I got there for the test drive. He took the time to chat it up with my family while I tried to make a decision, even past closing time. He and everyone working that evening, all made my car buying experience a very enjoyable one. I have been burned in the past by other dealerships so I was hesitant at first, but now am excited to give him my business in the future. I also will recommend him to my friends and family looking for a new vehicle. Thanks again! More

Stuart the sales manager and his staff are what give cars salesman a bad name. Rude, pushy and straight up liars. Would never want my worst enemy to buy a car from Alan Webb Nissan. salesman a bad name. Rude, pushy and straight up liars. Would never want my worst enemy to buy a car from Alan Webb Nissan. More

Manny and Ken were both very friendly and helpful. One of the things I appreciated most was their honesty. There were no hidden fees, no misleading stickers, and nothing unexpected. We'll buy another car h the things I appreciated most was their honesty. There were no hidden fees, no misleading stickers, and nothing unexpected. We'll buy another car here as soon as this one wears out. Thanks from both of us. It was an entirely pleasant experience. John & Connie Raff Buyers of a Mitsbishi Edeavor More

Best experience I've ever had with a dealership. Tony was great to work with. There were no games regarding price, financing, options, etc. I especially enjoyed that the Internet Sales dept. actually negoti great to work with. There were no games regarding price, financing, options, etc. I especially enjoyed that the Internet Sales dept. actually negotiated prices online rather than several other local dealerships (Tonkin) that just try to use the internet as a hook to get people to come in and pressure/negotiate in person. I highly recommend Alan Webb Nissan. More

I really like the laid back no pressure sales atmosphere at this dealership. Manny Vargas was very pleasant to do business with and had a very good knowledge of the vehicles he was selling, I would recommen at this dealership. Manny Vargas was very pleasant to do business with and had a very good knowledge of the vehicles he was selling, I would recommend this dealership and salesman to my family and friends anytime. Thanks again for the great car! More

Bought a used car with a trade in. At their recomendation, I bought extra warranty. This after i was told that the car comes with no warranty, because I was the second owner. That kinda scared recomendation, I bought extra warranty. This after i was told that the car comes with no warranty, because I was the second owner. That kinda scared me and made me buy extra warranty. I went home and read every word on that papers and compare to the user book waranty from the factory and I realised I was the lamb....so went back and cancelled extra warranty after 2 days. At the time of buying the car they didn't have a Carfax, the only car report they gave me was from Experian. very "frugal" report. The sales person that showed the car was nice, polite and helpful, the ones that played the numbers....different story. I gave "OK" just for that ONE person that showed me the car, the sales consultant". without him, would have been a "bad" rating. The paperwork took for ever. After 3 weeks i still didn't receive my refund for the car I traded in ( they paid more than $400 extra than I told them for the payoff. it made me feel like I was lying to them, they must have used a 2 months old "Experian" report), nor the $2100 plus fees from extra waranty cancelled not refunded, plates not in yet. Called to check on all this situation and got the very nonchalant answer" is normal to take up to 6 weeks" I wish I knew that before I signed any papers....I am sorry for doing business with them. At least the car I've got is nice enough to "ignore" the dealership. I would recommend this dealer to MY ENEMIES only. sorry, that leaves it to ZERO customers from me to you. I'm still waiting for these three items: plates, $2100 plus the fees, difference from trade in pay off..... More