Alan Webb Nissan
Vancouver, WA
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756 Reviews of Alan Webb Nissan
Avoid this place unless you want a headache I went there to buy 2018 Nissan Sentra test drove a used with very low miles black Sentra. The salesman Taylor said he needed to get her info and he w I went there to buy 2018 Nissan Sentra test drove a used with very low miles black Sentra. The salesman Taylor said he needed to get her info and he would bring us a price. He came back with a price for a different car. We told him we didn't want that car we wanted the car that we test drove and he said the manager said it would be a better deal for the new one totaling almost 19,000. I told him I did not want it and I wanted the other one and he came back with a price of 11900. I also had stated I didn't want any of the warranties or gap insurance or theft Insurance and he brought it back with all those prices on it anyway. I told him to bring it back without those because even after 11 9 it was still close to 19000. He brought the paper back again and just move the numbers around still totaling 19000. I walked out and left got a call back the next day with an apology saying they would deliver the car at 3 p.m. with the papers ready to sign for 11900. At about 3:20 we got a text saying sorry but they can't make it until 5:30. I spent 3 hours at the dealership the night before and now they want me to wait around for two and a half more hours because they can't get their stuff straight. Wish I would have never gone there and he tried to blame it all on his manager Terry. More
Amazing experience!!! This was by far the best car buying experience I have ever had! I was able to get into exactly what I wanted. The salesman was very knowledgeable on t This was by far the best car buying experience I have ever had! I was able to get into exactly what I wanted. The salesman was very knowledgeable on their inventory and their process. I felt like I knew everything I needed to know walking out. They were open to all my questions and more then willing to work with me! Awesome experience!! More
As Great As It Gets!!!! Car Buying experiences for most people are more like a challenge to see who can deal with the least amount of attitude from the sales staff and who ca Car Buying experiences for most people are more like a challenge to see who can deal with the least amount of attitude from the sales staff and who can play the financing game the longest. Here at Alan Webb Nissan, these kind individuals are more like family/friends, then someone so worried about meeting their quota, that they forget how someone should actually be treated. I was blown away by the level and quality of customer service by the sales staff, parts dept., finance, and Management, that I could not begin to tell you how much trust and comfort I felt while visiting this extremely professional dealership!!!! I would have NOOOOOO hesitation, in recommending this fantastic facility to anyone, anywhere, thinking about purchasing a new vehicle. More
Fantastic!!!!! Courteous, attention to details, synchronizing iPhone to vehicle & Sirius XM Radio transfer. Thanks for working with me to get the best deal possible Courteous, attention to details, synchronizing iPhone to vehicle & Sirius XM Radio transfer. Thanks for working with me to get the best deal possible! Blessings to Dave and everyone involved in the process! 🤗🐯🐱🐱💞💞💞 More
Great service! Great friendly staff, good atmosphere and very helpful! They took the time to make sure we where happy and have continued to follow up and check in wi Great friendly staff, good atmosphere and very helpful! They took the time to make sure we where happy and have continued to follow up and check in with us. More
Great experience Taylor, thank you for such a positive car buying experience for Jeff and I. Thankfully Santa showed up! We love our little Kicks! We named it Benny to Taylor, thank you for such a positive car buying experience for Jeff and I. Thankfully Santa showed up! We love our little Kicks! We named it Benny to match its color. Go Beavs!!! More
Great Buying Experience After visiting another dealership and not even finding a salesman to answer my questions, I came to Alan Webb Nissan. I was greeted right away by Jo After visiting another dealership and not even finding a salesman to answer my questions, I came to Alan Webb Nissan. I was greeted right away by Josh. He showed me the vehicle I was interested in--A Nissan Rogue.. He was very knowledgeable about all the features, explaining everything very well.They didn't have the color and interior that I wanted, but had it within a couple of days at the price we had agreed on. All in all, a very pleasant buying experience.. More
My appointment Show up 30 minuets early than my schedule appointment; but the guy got me in and my car was ready within 30 minuets or less. Super happy with the serv Show up 30 minuets early than my schedule appointment; but the guy got me in and my car was ready within 30 minuets or less. Super happy with the service! More
Great customer service Employees were professional and friendly. I left satisfied, with the vehicle I had intended on purchasing. Very happy with my purchase and the quality Employees were professional and friendly. I left satisfied, with the vehicle I had intended on purchasing. Very happy with my purchase and the quality of service provided. More
great did a great job and were professional and courteous as well as knowledgeable...also "owned up" to a small mistake they had made and fixed the problem did a great job and were professional and courteous as well as knowledgeable...also "owned up" to a small mistake they had made and fixed the problem promptly...thanks More