Alan Webb Nissan

Thank you Joe T. I had a dilemma on whether to buy a new car or purchase my end of lease vehicle. Joe was amazing and showed me all the different scenarios as well as I had a dilemma on whether to buy a new car or purchase my end of lease vehicle. Joe was amazing and showed me all the different scenarios as well as an estimated cost of each option. I left the dealership happy with my decision and feeling Joe had worked to get me the best deal for the decision that I made!! More

Best Service EVER Air conditioning stop working .We were sure it would be days of waiting . but we were wrong. Got it fixed the same day. best day ever. Air conditioning stop working .We were sure it would be days of waiting . but we were wrong. Got it fixed the same day. best day ever. More

Fast, Friendly service Came in to get my oil changed on my Nissan Maxima. Was treated with fast friendly and courteous service by Curtis. Had a few questions about service Came in to get my oil changed on my Nissan Maxima. Was treated with fast friendly and courteous service by Curtis. Had a few questions about services I may need on my vehicle in the near and Curtis was very knowledgeable on the specific questions I had. Would definitely reccomend this dealership for any services needed on your Nissan. More

Tire rotation I requested tire rotation. There was not a tire rotation charge on invoice. I questioned the service mgr. about that service. I was told it was perfo I requested tire rotation. There was not a tire rotation charge on invoice. I questioned the service mgr. about that service. I was told it was performed. Since there was a charge for it last year and not this time I doubt it was performed. More

Oil change/tire rotation general maintanance Curtis was great. I’ve had bad experience in the past & was never a fan of dealerships. He found an oversite of a due service & saved me money. The se Curtis was great. I’ve had bad experience in the past & was never a fan of dealerships. He found an oversite of a due service & saved me money. The service crew was fast & thorough. I appreciate the attention to detail, & price listing options on tires to help me decide before my next scheduled appointment when they’ll be necessary. The attention to detail & thoughtfulness of all the staff I encountered really changed my opinion of dealership services. Also, the “lube for life” offer is the best thing I’ve ever been offered as an automotive purchase incentive! Thank you More

Good for Nissan, ok for other used brands Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the pl Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the plates I noticed there was no front license plate bracket. I asked them to put a bracket and license plate holder on the front bumper. Then I was told they could not get the parts, but I was cheerfully directed to the Buick dealership down the road. Where I purchased the bracket & holder. More

Undetected condition, too difficult to pinpoint An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clu An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clunk/gnashing/grinding sound while at a very low speed [idle speed] while slightly in a turning mode. Harsh enough that it scares the beegeebees out of you. The entire vehicle rattles from the jolt. Truly there is something ill aligned or ?????? Was sent home to await full failure [hopefully it will happen within the warranty time period] and not cause a full mechanical mishap or accident to self or others!! Certified technicians test drove and could not duplicate the action.p More

Decent for a dealership Expensive but you get what you pay for. Dealerships have rep but I’ve been using for 10 years. Make an appointment so you don’t have to wait. Expensive but you get what you pay for. Dealerships have rep but I’ve been using for 10 years. Make an appointment so you don’t have to wait. More

Oil change It was very good I will be back again they are all very nice there and I like that in a place that I go so I will be back It was very good I will be back again they are all very nice there and I like that in a place that I go so I will be back More

Horrible experience Service advisor has a bad customer service attitude. No one communicates with in the dealership. No good communication or follow ups from dealersh Service advisor has a bad customer service attitude. No one communicates with in the dealership. No good communication or follow ups from dealership to client. Took my new vehicle to get work done and end up with a new paint job and several days returning to the dealership. And no one offer anything to make it right, if anything I ended up with a vehicle that has a worst paint job than stock. Overall horrible horrible experience. More