Alan Webb Nissan

Quick to help All good no pressure. Nice people. Dave Frichman did well with no pressure, I would go back in the future any time, for a new car or service. Scott R All good no pressure. Nice people. Dave Frichman did well with no pressure, I would go back in the future any time, for a new car or service. Scott R More

Brakes I had my Nissan serviced in Newberg, OR at which time that dealer indicated I desperately needed my brakes changed. During my winter holiday from col I had my Nissan serviced in Newberg, OR at which time that dealer indicated I desperately needed my brakes changed. During my winter holiday from college, I scheduled to have the brakes replaced at Alan Webb. Much to my surprise they indicated I had plenty of life remaining on both my pads and rotors, therefor only charging me for an oil change and tire rotation. It was refreshing to have an auto service center be honest and not do unnecessary work on my car, especially being a college kid! Thank you Alan Webb for saving me $500+ during the Holidays! The customer service Alan Webb provides is impeccable. More

Oil change No one came out to greet me I guess you have a new way where the customer has to come in side and find someone at the desk No one came out to greet me I guess you have a new way where the customer has to come in side and find someone at the desk More

New check in process still needs work First oil change with 2023 Altima, after 2012 Maxima previously serviced there was totaled. Was not advised cost or coupon availability, oil requireme First oil change with 2023 Altima, after 2012 Maxima previously serviced there was totaled. Was not advised cost or coupon availability, oil requirement in advance. Almost cancelled as told cost without special, but service check in person was able to locate, apply discount. Though made appointment well in advance, was long, tedious process to get car in. When done, too busy to get basic vaccum and wash included, so driver mat dirtier than on arrival after service. Did receive call back from young man checking me in, was new, just learning system when came in. Experience almost pushing me to drive to where purchased in Wilsonville for services. Better experience. Seem to actually care about providing excellent service, even on older model low mileage car that is new to me. More

Great service I really appreciate the honesty from my service advisor. A technician made a minor mistake with my vehicle, no big deal, but Alan Webb kept me informe I really appreciate the honesty from my service advisor. A technician made a minor mistake with my vehicle, no big deal, but Alan Webb kept me informed about it and corrected the issue instead of trying to cover it up! I also like that recommended services feel more like a conversation than being pushed around and pressured. More

Bought my second Nissan from Alan Webb Great experience overall. Thanks to sales consultant Tyle, sales manager Jim and internet manager Joe for their outstanding service. This is my secon Great experience overall. Thanks to sales consultant Tyle, sales manager Jim and internet manager Joe for their outstanding service. This is my second Nissan from Alan Webb 👍 More

They did a great job Last time I brought my car in for an oil change they were very busy and I told them to hold my car back as long as they needed. Not only did they get Last time I brought my car in for an oil change they were very busy and I told them to hold my car back as long as they needed. Not only did they get my car through in a reasonable time, they cleaned my car inside and out. I was not expecting that awesomeness. Also: they are much better at dealing with customers in the service department than the sales department. When I bought my first Nissan I left feeling duped and ended up with a car I really didn't want because if the trickery they played. Needless to say I had a really bad taste in my mouth with Alan Webb. But thank god the service department has nothing to do with the sales department. They are slowly earning my respect back. Big thank you to the service department. More

Wonderful Oil Change! Another reason I always come to Alan Webb Nissan! There was no sales pitch and the job was done quick and easy! Very highly recommended!!! Another reason I always come to Alan Webb Nissan! There was no sales pitch and the job was done quick and easy! Very highly recommended!!! More