Back

Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

Directions

By Type

762 Reviews of Alan Webb Nissan

February 26, 2019

Service/Customer Service The phone system sucks! People should be trained how to answer phones and keep the customers around, Since, day one it’s hard to find a person who wan More

by DaniS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Advisor, David Frischman, Rachel Jollie
Feb 27, 2019 -

Alan Webb Nissan responded

Dani, Thank you for your feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

February 24, 2019

transmission replacement Curtis was very helpful with the whole process and very knowledgeable about the transmission work being done and the help with getting the work done u More

by GRANDPAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Feb 27, 2019 -

Alan Webb Nissan responded

Grandpa G, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

February 23, 2019

Great Service Great service. Everything explained in detail. Excellent follow up to ensure everything was completed correctly. I didn't even buy car from this deale More

by drcamillechandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Mar 25, 2019 -

Alan Webb Nissan responded

Thank you for your wonderful feedback. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

February 21, 2019

Oil Change Everyone is kind, but I don't get any feedback about my car. My car has been having noise of high pitch sounds when.I.pedal the break. I always reque More

by SN2673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Feb 27, 2019 -

Alan Webb Nissan responded

Thank you for your feedback. We always strive to meet the needs of our customers no matter the situation. Can you give us a call at 360-892-9004 and ask for Ken Wilson, Service Manager. Best Regards, The Alan Webb Nissan Team

February 20, 2019

Car still has the same problems . The very next day the car back hatch will not open and close . The stereo they said they reset but it still doing the same thing . I took a video More

by PPOLUSHKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider
Mar 25, 2019 -

Alan Webb Nissan responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Alan Webb Nissan Team

February 17, 2019

Great We have bought 5 cars from Alan Webb Nissan, they have always been good to us. We will be buying our cars from them in the future More

by jbrown98685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind
Feb 27, 2019 -

Alan Webb Nissan responded

J. Brown, Thank you for your wonderful feedback and continued business. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

February 17, 2019

Very Slick Salesman and Played me like a Fiddle! I got a great car for WAY TOO MUCH money. I have to say that my salesman was a pro and set me up perfectly to over-pay. Yes, I have some sour grapes More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Frischman
Mar 25, 2019 -

Alan Webb Nissan responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Alan Webb Nissan Team

February 16, 2019

Really Nice Service People I was impressed by the courtesy of all the workers especially Curtis Snider and Pat Repman. Both did a really good job of keeping me informed and up- More

by JOHEBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Pat Repman
Mar 25, 2019 -

Alan Webb Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

February 16, 2019

Efficient professional service I feel like I am treated with respect for my time, care that I am happy with their service. The service team treats everyone coming in through the do More

by AMILLER152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Rachel Jollie, Pat Repman
February 14, 2019

The oil change and automatic oil change The main oil change went well, then the automatic oil change took longer. They gave me a quote that was wrong on the automatic oil change and they the More

by lekeasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Merrow
...
59
...