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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

June 21, 2019

Thank you! Cristian was very nice and very personable. He obviously likes his sales job and treats his customers well. I would be happy to recommend him to anyon More

by rjdarr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind, Cristian Valle Luna, Jason Murphy
Jun 21, 2019 -

Alan Webb Nissan responded

rjdarr11, Thank you! We are pleased to hear that Cristian provided a positive customer service experience during your recent visit. We appreciate your time, recommendation and your kind feedback. We look forward to seeing on your next visit. Take Care. Sincerely, The Alan Webb Nissan Family

June 14, 2019

Comfortable and no pressure buying experience - Thanks! Devan was professional as well as personable. A guy with personality that isn't high pressure. Great experience... especially being there alone to buy More

by paulined60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
Jun 21, 2019 -

Alan Webb Nissan responded

Ms. Davis, We are thrilled to hear that Devan provided a wonderful buying experience. Thank you for taking your time to share this lovely review and 5 star rating. Your feedback and time are valuable to us and it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your 2019 Kicks in the future. Take care and enjoy your new Nissan Kicks. Sincerely, The Alan Webb Nissan Family

June 14, 2019

First major car purchase with 0 Credit Tuesday, June 11, 2018 I made a big step in life and bought me a brand new car. Alan Webb Nissan were definitely patient with me. I had no credit; onl More

by Brianna W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tower *****, Acey Williams, Joe Teeny
Jun 21, 2019 -

Alan Webb Nissan responded

Brianna W, That's Wonderful. We are happy to hear that you had a great car buying experience. Your feed and time are valuable to us. We appreciate you taking your time to share this amazing review and 5 star rating. We look forward to servicing your Scion's needs in the future. Happy and driving and enjoy your new Scion. Sincerely, The Alan Webb Nissan Family

June 13, 2019

Excellent mechanic evaluation and customer service I have been with Nissan Dealership and appreciate their customer service advocacy and mechanics who insure my car keeps running. They listen and also More

by Nissan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Pat Repman, Logan Willhite
Jun 21, 2019 -

Alan Webb Nissan responded

Nissan06, We are pleased to hear that you continue to receive the quality service experience from us. Your feedback and time are important to us, it helps us to continue to build a positive customer experience for you and others. We appreciate you taking your time to share this excellent review and 5 star rating. We look forward to servicing your vehicle's future needs. Respectfully, The Alan Webb Nissan Family

June 13, 2019

Amazing experience I regularly service my Nissan with them. Curtis has always treated me amazing. I had an issue with my vehicle and we had to get Nissan involved. They More

by PNJkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Ken Wilson, Ruvim Pelyukhno
Jun 21, 2019 -

Alan Webb Nissan responded

Mr. Keller, Awesome! We are thrilled that we exceeded your expectations on your recent visit. Your feedback and time are valuable to us. We appreciate you taking the time to share this amazing review and 5 star rating. We look forward to servicing your Maxima in the future. Enjoy your Maxima. Sincerely, The Alan Webb Nissan Family

June 12, 2019

Amazing service. The guy was just honest. That's all people ask now days. He was that, and effective getting the job done for me. Thanks! Greatly appreciated More

by dee200dun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jun 20, 2019 -

Alan Webb Nissan responded

dee200dun, Amazing! We are happy to hear that Curtis provided a positive and honest service experience on your recent visit. Your feedback and time are valuable to us, it helps us to continue to build a positive customer experience. We appreciate you taking your time to complete this review and 5 star rating. We look forward to servicing your vehicle's needs in the future. Take care. Sincerely, The Alan Webb Nissan Family

June 11, 2019

Good customer service The whole team is focused on the customers satisfaction. They are honest and professional. I have no qualms about having them take care of my car. More

by Forrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Joe Teeny
Jun 20, 2019 -

Alan Webb Nissan responded

Forrest, Wonderful! We are thrilled to hear that you received great customer service on your recent visit. Thank you for taking your time to share this nice review and 5 star rating. Your feedback and time is valuable to us, it helps us to build a positive customer experience for you and others. We look forward to servicing your vehicle in the future. Take care! Respectfully, The Alan Webb Nissan Family

June 11, 2019

Great No pressure which is really nice. Very friendly and helpful. Would recommend to my friends. Found the car I wanted and now everything is rainbows and More

by Love2HU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind, Joe Teeny
Jun 20, 2019 -

Alan Webb Nissan responded

Love2HU, Rainbows and Unicorns are awesome! We are very pleased to hear that you had a wonderful car buying experience with us. Thank you for taking your time to share this lovely review and 5 star rating. We look forward to servicing your vehicle's needs in the future. Enjoy the rainbow! Sincerely, The Alan Webb Nissan Family

June 07, 2019

Care of Nissan Leaf/detail work. Curtis from the service department always takes good care of my vehicle and keeps me in the loop on anything that comes up (time to completion changes More

by rynokailey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jun 20, 2019 -

Alan Webb Nissan responded

rynokailey0, We are happy to hear that Curtis provided a great experience on your recent visit and was considerate of your time. Your feedback and time are important to us. We appreciate you taking your time to leave this wonderful review and 5 star rating. We look forward to servicing your Leaf in the future. Sincerely, The Alan Webb Nissan Family

June 06, 2019

not please with service department I not happy at all with the process of making an appointment or with the appointment itself. First I had to leave a message for someone to call me ba More

by jjandjmarsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure off hand
Jun 20, 2019 -

Alan Webb Nissan responded

Mrs. Marsh, Thank you for taking the time to share your experience with us. I have recently been brought on to the team at Alan Webb Nissan and I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Neal Coppola General Manager Alan Webb Nissan (360) 892-9004 ext 260 nealc@alanwebbautogroup.com

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