
Alan Webb Nissan
Vancouver, WA
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759 Reviews of Alan Webb Nissan
Great No pressure which is really nice. Very friendly and helpful. Would recommend to my friends. Found the car I wanted and now everything is rainbows and No pressure which is really nice. Very friendly and helpful. Would recommend to my friends. Found the car I wanted and now everything is rainbows and unicorns. More
Care of Nissan Leaf/detail work. Curtis from the service department always takes good care of my vehicle and keeps me in the loop on anything that comes up (time to completion changes Curtis from the service department always takes good care of my vehicle and keeps me in the loop on anything that comes up (time to completion changes, etc.)! More
not please with service department I not happy at all with the process of making an appointment or with the appointment itself. First I had to leave a message for someone to call me ba I not happy at all with the process of making an appointment or with the appointment itself. First I had to leave a message for someone to call me back to make an appointment. The person who called me while friendly I did not feel as though she was understanding what I was needing looked at. I'm not sure if she was from the service department at all. She said that they were short staffed. My husband took my car in for the appointment, He had to wait for over 2 hours. It was not told to me that even though I had a scheduled appointment that there would still be a wait to get to my car. I feel that the technician did not investigate the the problem I am having still with the Fuel Economy One. He told my husband that he took it out for a text drive and reset the fuel economy. That is reset with no problem. Thats nice but wasnt my problem. I told them that it would resset but after a few times driving it it became stuck on the same mileage. Not turning back to ___ after I start the car. As the Fuel Economy 2 does and what Fuel Economy 1 does until it gets stuck. The technician told my husband that is that the car is probably remembering my drive if I drive the same way every day. I do not see how this could be when I have various weights in the back of my car and do not go the same way or am behind the same people going the mph as me. It is not easy for us to have my car brought in. I had to disrupte 3 peoples day to get my car in and be able to get to work. More
First time buyer Staff was friendly and informative. I have never owned a new car, very helpful they worked with me and the bank to help get a monthly payment that was Staff was friendly and informative. I have never owned a new car, very helpful they worked with me and the bank to help get a monthly payment that was within budget. All questions were answered, wether it was one employee or the other with good explanations. More
I’m going to pick you It was a good experience. We came in three times and there was no pressure. When I told them the price I would pay there wasn’t much back and forth It was a good experience. We came in three times and there was no pressure. When I told them the price I would pay there wasn’t much back and forth More
Slowest service in all the land Almost 3 hours for an oil change, with an appointment. Lube for life feels like a punishment. Really makes the decision to not give them any money for Almost 3 hours for an oil change, with an appointment. Lube for life feels like a punishment. Really makes the decision to not give them any money for any other service or part they offer. More
new car purchase Eric Goodfellow was great to work with. He was knowledgeable and very accommodating. He even came in on his day off to help us. Very happy with my new Eric Goodfellow was great to work with. He was knowledgeable and very accommodating. He even came in on his day off to help us. Very happy with my new car. More
Helpful, friendly staff Knowledgeable friendly staff. Eric and Taylor were very helpful in showing me features and getting me all set up in my new car I purchased. The car ma Knowledgeable friendly staff. Eric and Taylor were very helpful in showing me features and getting me all set up in my new car I purchased. The car manuals had to be ordered and came in very quickly. Phillip was great to work with doing all the necessary paperwork. Good job gentlemen. More
always book an appointment but still takes over 2 hours! always book an appointment but still takes over 2 hours just for an oil change! Have never experienced a wait of less than 2 hours even with an appt. always book an appointment but still takes over 2 hours just for an oil change! Have never experienced a wait of less than 2 hours even with an appt. More
Own two nissans ... never take your Nissan anywhere else. Great service advisors and fast and awesomely clean service bays. Great play area for kids if you have to wait and lots of free coffee water and etc. Great service advisors and fast and awesomely clean service bays. Great play area for kids if you have to wait and lots of free coffee water and etc. More