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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

July 19, 2019

Kudos to my sales Team - three of the best humans ever !!- My sales team is what sealed the deal !! - Violet Frahn- Taylor Duun and Joe Teeny went Above and Beyond ! - Not once did they Patronize me - That More

by Betty Grable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talot, Violet, and Joe went above and Beyond helping me in buying my new 2019 Kicks - i cant possibly give them enough kudos and Thanks - They are the reason i bought this car !!!! - Love these three - My personal Heroes - Myrna M Nowotny -7/19/19, Taylor Dunn-Rind, Joe Teeny, Violet Frahm
Jul 22, 2019 -

Alan Webb Nissan responded

Ms. Noworthy, Awesome! We are pleased to hear that Voilet, Taylor, and Joe provided such a wonderful experience. Thank you for taking your time to share this lovely review and 5 star rating (would have been a 10, if allowed). We value your time and feedback, it helps us to continue to build a positive customer experience for you and others. We look forward to providing excellent care to your Kicks in the future. Take care and safe travels in your new Nissan Kicks. Sincerely, The Alan Webb Nissan Family

July 17, 2019

Polite, attentive. Love Curtis, Jim, Christy Despite how horribly busy service dept is, I always get thru via phone with Christy's help and Curtis and Jim take great care of me and my vehicle. More

by CYNLOUSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy and Jim , Curtis Snider, Cristian Valle Luna
Jul 17, 2019 -

Alan Webb Nissan responded

Ms. Sparks, Awesome! We are please to hear that you polite and attentive customer service from us. Thank you for taking your time to share this lovely review and 5 star rating. We value your time and feedback, it's help us to continue to build a positive customer experience for you and others. We look forward to servicing your Xterra in the future. Take care and have a great week! The Alan Webb Nissan Family

July 15, 2019

Very professional people and they were all very helpful I first got to Nissan dealership around 9:30 p.m. I noticed one worker was still in his office I asked him a few questions although that it was closed More

by ABAKERSR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acey Williams, Cristian Valle Luna, Joe Teeny
Jul 15, 2019 -

Alan Webb Nissan responded

Mr. Baker, We are pleased to hear that Joe was accommodating and provided excellent follow through on your recent visit. Thank you for taking your time to share this nice review. We value your feedback and time, it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your new Rogue in the future. Take care and enjoy your new Rogue! Sincerely, The Alan Webb Nissan Family

July 15, 2019

Great service Sales team was very nice and knows the cars they are selling. They took the time to find out my needs and expectations and different warranty programs More

by cjohns0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murphy, Neal Coppola, Tania Meehan
Jul 15, 2019 -

Alan Webb Nissan responded

Ms. Johnson, Awesome! We are thrilled to hear that your recent purchase was smooth and hassle free. Thank you for taking your time to share this kind review and 5 star rating. We value your feedback and time, it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your new Rogue Sport in the future. Enjoy your new Rogue Sport and have a great week! Sincerely, The Alan Webb Nissan Family

July 12, 2019

Always helpful Curtis is always very helpful, quick and great to work with. Tries very had to work with my schedule. Let's me know what is going on with my Rogue. More

by VKAIGHIN
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jul 15, 2019 -

Alan Webb Nissan responded

Ms. Kaighin, Thank you for your time to share this kind review and 5 star rating. your time and feedback is valuable to us. It helps us to continue to build a positive customer for you and others. We look forward to servicing your Rogue in the future. Take care and have a great week! Sincerely, The Alan Webb Nissan Family

July 11, 2019

Scheduled maintenance As usual always fast and friendly service from Curtis and his team. Dropped my car off the night before and everything was completed before the schedu More

by jerelojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jul 11, 2019 -

Alan Webb Nissan responded

jerelojo, Fantastic. We are happy to hear that your recent service visit was smooth. Thank you for taking your time to leave this kind review and 5 star rating. your time and feedback is valuable to us. We look forward to servicing your vehicle's needs in the future. Have a great week! Sincerely, The Alan Webb Nissan Family

July 09, 2019

Wonderful experience thanks to Taylor! Honest, no hassle-salesman listened to what I was looking for and didn’t try to steer me elsewhere. Very knowledgeable and easy to deal with. More

by PHIXSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind
Jul 09, 2019 -

Alan Webb Nissan responded

Mr. Hixson, Awesome. We are thrilled to hear that Taylor made your recent purchase a wonderful and easy experience. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to continue to build a positive customer experience for you and others. We look forward to serving your future needs. Take care and enjoy your new Altima. Sincerely, The Alan Webb Nissan Family

July 03, 2019

Customer service not top priority. We were talked into the “Lube for life” program when we purchased our car. It comes with 2 oil changes a year- car detail and wash with every service. More

by Pathfinder726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider
Jul 03, 2019 -

Alan Webb Nissan responded

Pathfinder726, Thank you for taking the time to share your experience with us. I have recently been brought on to the team at Alan Webb Nissan and I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any feedback that you would like to share with me personally, please don't hesitate to reach out to me directly. I look forward to improving our customers' experiences in the future. Neal Coppola General Manager Alan Webb Nissan (360) 892-9004 ext 260 Nealc@alanwebbautogroup.com

July 03, 2019

helpful, kind So helpful and easy to work with! Really worked to build a deal that worked for us. We felt no pressure whatsoever, only people working to help us. More

by terrie1206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer, Joe Teeny, Jason Murphy
Jul 03, 2019 -

Alan Webb Nissan responded

Terrie1206, Thank you for taking your time to leave this kind review and 5 star rating. We appreciate your time and feedback. We look forward to serving your needs in the future. Have a great week! Sincerely, The Alan Webb Nissan Family

June 29, 2019

5 Stars Needed a new transmission and my car was still under warranty. The service department was really friendly and replaced my transmission in a timely man More

by bcs10a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jul 01, 2019 -

Alan Webb Nissan responded

bcs10a, Excellent. We are pleased to read that your recent service was timely and friendly. Thank you for taking your time to leave this kind review and 5 star rating. We look forward to servicing your vehicle in the future. Take care. Sincerely, The Alan Webb Nissan Family

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