Back

Alan Webb Nissan

Vancouver, WA

4.3
757 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

Directions

By Type

757 Reviews of Alan Webb Nissan

October 01, 2023

Fadi was great and always is . . now the actual shop … went In for a routine oil change.. everything was great until it was time to leave … requested a windshield wiper replacement More

by jasonlhs1871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fadi Batroukh
Oct 03, 2023 -

Alan Webb Nissan responded

We're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 29, 2023

Great customer service. Early morning appointment and everything went smoothly. They honored a coupon that I had received without any issues. Recommended that I come back More

by GINA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Oct 03, 2023 -

Alan Webb Nissan responded

We're happy you found our staff to be so supportive during your experience here at Alan Webb Nissan. We hope to be of service to you again in the future. Thank you for taking the time to leave us a review. Best wishes, Alan Webb Nissan

September 09, 2023

Everyone was friendly & courteous. The work on my car was done in a timely manner. More

by ann.garvin70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
September 01, 2023

Fadi was great! He definitely knows what he’s talking about and it’s always a pleasure working with him , keep my truck on the road ! More

by Carsontise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Sep 07, 2023 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to Fadi here at Alan Webb Nissan! We look forward to your next visit! Take care!

September 01, 2023

4 days for a flat tire replacement. .car left out so it was filthy..$150 to replace the glue..$26 at autozone for the same glue…left the dealership and tire was under inflated..had to re More

by jim@pateretail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mann
Sep 07, 2023 -

Alan Webb Nissan responded

Hi Jim, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 10, 2023

Great friendly service. Very knowledgeable and helpful staff. They were quick with my service as well. More

by lockhartfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
Aug 14, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Alan Webb Nissan

July 30, 2023

Scott was great! Profession and courteous, he will be missed should he decide to move to Florida. Not that I'm expecting to need his service again, but you never know More

by teambauhs
Recommend Dealer
Yes
Employees Worked With
You think I remember names like that?, Scott Cate
Aug 03, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Everyone was friendly. . Oil change was all that was needed. Done in a timely manner.. More

by BAUER_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Aug 03, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!

July 13, 2023

Fadi is the man ! He’s the only reason we even come there we come from Beaverton to come see him now we used to live in Vancouver and have friends there so we make a t More

by Carsontise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi, Fadi Batroukh
Jul 19, 2023 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to Fadi here at Alan Webb Nissan! We look forward to your next visit! Take care!

July 13, 2023

We are return customers from 2020 and still find the salespeople to be very nice, polite and non pushy. In fact, our good friends loved our Rogue Platinum so much we referred them to our salesman, Mike, More

by aplet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson
Jul 19, 2023 -

Alan Webb Nissan responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
5
...