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Alan Webb Nissan

Vancouver, WA

4.2
756 Reviews
Call Dealership (360) 892-9004

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

December 08, 2023

Very helpful and polite. Did not have to wait very long. Dealership was clean and friendly. More

by WABOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Report | Print
Dec 09, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 30, 2023

John was very friendly and I didn't have to wait! That is important to me. Time is valuable! More

by LMANDAYHOFF
Recommend Dealer
Yes
Employees Worked With
John Mann
Report | Print
Dec 02, 2023 -

Alan Webb Nissan responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2023

Fadi was very polite and helpful , service was performed in a timely manner. Dealership was clean and friendly More

by RVANZANDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Report | Print
Nov 28, 2023 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

November 22, 2023

They had my car for 3 1/2 days and one of the concerns was the Tire Pressure Monitor warning light was on. I asked them to check it and drive it once they reset it. They did not drive it and halfway home More

by TGDURNAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mann
Report | Print
Nov 25, 2023 -

Alan Webb Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Alan Webb Nissan. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (360) 892-9004.

November 22, 2023

He took up my car problem and owned it and worked on it right away.I was so happy coz he solved the problem . He treated me with respect and dignity and urgency I desired. God bless him and Thank yo More

by carolinewebuye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Report | Print
Nov 25, 2023 -

Alan Webb Nissan responded

Caroline, thank you for your kind words and this wonderful review! Thank you so much for your feedback! We hope you have a great day!

November 20, 2023

Didn't get $15. 00 off new battery. Maybe something in fine print that I missed. More

by BUTTERFLYPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Report | Print
Nov 23, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a review. We will be reaching out to you to get more information. Have a great rest of your day!

November 20, 2023

Very personable, meticulous, checked for recalls, caught coolant replacement, overall outstanding. I enjoyed working with him. Will ask for him again. More

by pkskypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Report | Print
Nov 22, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 19, 2023

Customer service was great, a very friendly staff. I will definitely be coming back for all my car needs in the future! Thank you More

by PAMGODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Report | Print
Nov 19, 2023 -

PAMGODELL responded

Very pleased with your service department.

Nov 21, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2023

Awesome, Professional, Would definitely recommend. Fast. Courteous,clean facilities. Communicated with me how the service going. More

by dr85751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann, Eden Mederos, Fadi Batroukh, Laura Sauvageau, Clarisa Chow, Sianna Suarez
Report | Print
Oct 25, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a kind review. We are glad to have provided you with a satisfactory visit. We hope to see you again soon on your next service visit! Have a great rest of your day. :)

October 01, 2023

Fadi was great and always is . . now the actual shop … went In for a routine oil change.. everything was great until it was time to leave … requested a windshield wiper replacement More

by jasonlhs1871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fadi Batroukh
Report | Print
Oct 03, 2023 -

Alan Webb Nissan responded

We're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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