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Alan Webb Nissan
Vancouver, WA
756 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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756 Reviews of Alan Webb Nissan
Verified Customer
February 13, 2024
Our experience at Alan Webb has been exceptional. The salesman was knowledgable and helpful and the service we have received has been professional and timely. The salesman was knowledgable and helpful and the service we have received has been professional and timely. More
by DAOESTER
Employees Worked With
Eden Mederos
February 12, 2024
Jason is amazing he always does great work, I appreciate the whole team for everything they did. Such a friendly staff and helpful with all the information as well as the checking in and out process. Highly the whole team for everything they did. Such a friendly staff and helpful with all the information as well as the checking in and out process. Highly recommend going here for car services. More
by EMTERL
Employees Worked With
Jason Kilde , Eden Mederos
January 23, 2024
ook my 2016 Mitsubishi in for a diagnostic check on the transmission. Fadi was quite negative about it giving me the impression it was a waste of time bringing it in,which ultimately it was not only a wast transmission. Fadi was quite negative about it giving me the impression it was a waste of time bringing it in,which ultimately it was not only a waste of time but also money. He recommended leaving the car there which I did, and he said he would call when it was completed which he did not do. I called later in the day and he said it was done. He said it needs a new transmission for $11,560 and my options were to take it home and drive it or get a new transmission. He suggested I could call Mitsubishi, which I did, but I feel like he should have done that. When I came to get the car the next day there were $23.16 additional charges listed as miscellaneous. When I asked the other service advisor (Fadi was gone for the day) what these charges were for she did not know, but she left a note for Fadi to call and let me know, which he never did. I feel very let down by Alan Webb, especially since my family and I have bought all our vehicles there. I will not be doing business with Alan Webb again, and will advise others not to as well. More
by sunsetmeadows2
Employees Worked With
Fadi Batroukh
December 12, 2023
Took over 4 days to fix a power window . No shuttle service for customers not waiting -- so had to pay for Uber both ways. Loss of my business vehicle for that length of time was costly a No shuttle service for customers not waiting -- so had to pay for Uber both ways. Loss of my business vehicle for that length of time was costly as had to borrow and pay for another truck during the unexpected 4 day wait for a lousy part . More
by FRANK.NAUTA
Employees Worked With
John was only person
December 09, 2023
Everyone was very polite & friendly. The waiting is is clean & comfortable. My vehicle was finished in a timely manner. I will continue to have my car serviced here. The waiting is is clean & comfortable. My vehicle was finished in a timely manner. I will continue to have my car serviced here. More
by ann.garvin70
Employees Worked With
John Mann
