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Alan Webb Nissan

Vancouver, WA

4.3
757 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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757 Reviews of Alan Webb Nissan

May 03, 2024

Very good service. Blaine was great. Able to get time that I wanted. Thank you for More

by ANDREW.SEEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
May 07, 2024 -

Alan Webb Nissan responded

Andrew, thank you for your kind review; we are happy to pass along your comments to Blaine here at Alan Webb Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2024

I already sent in my ideas when I had problems With your dealership. Maybe somebody should answer some of my questions that I have just ignoring them. More

by TONY@TSPI-INC.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Kubicz, Isaiah Massey, Barris Porter
Apr 23, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to leave us feedback about your experience with us.

April 18, 2024

Did not do do correct inspection on my car. And avoiding all my calls for 2 months More

by me3pet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist very bad , Adam Ahmadi, Eden Mederos, Fadi Batroukh, Laura Sauvageau, Clarisa Chow, Sianna Suarez, Barris Porter, Blaine Ivers
Apr 23, 2024 -

Alan Webb Nissan responded

Petra, Your vehicle was diagnosed correctly. If you have a new problem with your vehicle then the new problem would need to be diagnosed. However your vehicle is out of warranty and has been out of warranty since 2022, Nissan declined to extend any coverage for your original problem. Unfortunately due to your verbal abuse against our employees we no longer will accept your vehicle at our facility. We recommend you search for the next closest Nissan dealership to you location if you are continuing to have issues. Thank you and we wish you the best. Adam Ahmadi Service Manager

April 08, 2024

As always you guys go way further that I would have expected. Once our lives calm down..we will see just what we can swing. Our goal is eventually to consider a trade in on the 2014 car for maybe More

by Scott Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall our last salesman who sold us the Versa Note...but he was great, Adam Ahmadi, Eden Mederos, Nathan Fried, Isaiah Massey, Barris Porter, Blaine Ivers
Apr 10, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

They were very nice and even though they seemed busy they handled my recall quickly. More

by Garrett.Perrigo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
Apr 09, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

Service was great and faster than I thought! Congratulations and thank you for everything. I hope see you gays on the next time More

by Paul Galvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barris Porter, Barris Porter
Apr 06, 2024 -

Alan Webb Nissan responded

Hi Paul, thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2024

Blaine & Alan Webb are great at communicating and what I really appreciate is they do only work that needs to be done and the cost is pretty fair. I like knowing there are well trained technicians to work More

by rdonovan491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
Mar 26, 2024 -

Alan Webb Nissan responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2024

Mike Henderson the salesperson is the best in Clark County. hand down. not so happy with the rest of them. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My sales manager is not listed, there for no good rating. worked with Joe for a bit, not happy with the sales attitude , Joe Ramirez, Blaine Ivers
Mar 16, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

A bit disappointing in that the problem was not found. You have all the fancy machines and yet you could not diagnose the issue. Paying for diagnostics and no solution is highly disappointing. More

by BBSOCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Mar 10, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

Awesome great knowledge good experience will mannered clean place beautiful cars expertise great sales force. And good chargeing stations. More

by rseals007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Shin, Joe Ramirez, Colby Kubicz, AJ Huneidi, Caleb Grendahl, Angela Lavinder, Jose Sanchez, Josh Tracy
Mar 10, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

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