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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

April 07, 2020

Competent I have only used the service dept for service on the 2016 Leaf I had leased from Allen Webb. My Rogue that I just bought from them hasn't required ser More

by BOBLSCH9744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murphy, Jazmine Mahee
Apr 07, 2020 -

Alan Webb Nissan responded

Robert, Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are happy to hear that we have earned your repeat business, We look forward to seeing you and your new Rogue in the future. Have a wonderful week and stay healthy! Sincerely, Your Alan Webb Nissan Family

April 01, 2020

Needed a repair to a repair I made badly. Great service, no pressure, no jacking me to my face for my expensive error! Will definitely return. The first service rep was kind of a jerk, but the guy who he More

by barjobo
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 02, 2020 -

Alan Webb Nissan responded

Barbara, Thank you so kindly for this nice review and 5 star rating. We value your time and feedback, it helps us grow a positive customer experience for you and others. We are happy to hear that you received great service from the second staff member and again we take your feedback very seriously. We will discuss your review with all staff. We look forward to seeing you and your Rogue in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 27, 2020

I love my suv thanks nissan for giving a good choose an love your service's with your employees thank's for making me happy. More

by sashisinhg
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Mar 31, 2020 -

Alan Webb Nissan responded

Ravin, Thank you so kindly for sharing this kind review and 5 star rating. We value your time and feedback. We are excited to read that you love your Rogue and that our staff was great. We look forward to seeing you and your Rogue in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 27, 2020

Great service Very friendly atmosphere, one on one customer service, and everything done was on time. No waiting and not much paper work. Everyone was simply great. More

by Ebulldog403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Mar 30, 2020 -

Alan Webb Nissan responded

Donald and Elizabeth, Thank you so kindly for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that we provided a friendly atmosphere and timely service. We look forward to seeing you and your Murano in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 25, 2020

Very pleasant experience Devan was the salesman I dealt with & was more than acomadating. It didn't take all day as has been my experience in the past. More

by heereslinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
Mar 30, 2020 -

Alan Webb Nissan responded

Linda, Awesome! We are thrilled to hear that Devan was accommodating and efficient during your recent purchase. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Camry in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 20, 2020

Great service department while i was there in WA. Thanks for all your help with my car and helping me get to my destination! Josie 🙂 More

by josie.mccleary
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis
Mar 23, 2020 -

Alan Webb Nissan responded

Josie, Thank you so kindly for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that you received great service during your recent visit. We look forward to seeing you and your Altima in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 08, 2020

When you try to sell your car It apparently is not important to get a service when you sell your car and not purchasing another one. Through a life situation I need to sell my car More

by kathrin.dietsche
Recommend Dealer
No
Employees Worked With
Boston Clark
Mar 09, 2020 -

Alan Webb Nissan responded

Kathrin, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Chris Porter General Manager 360-892-9004 ext 260 chrisp@alanwebbautogroup.com

March 08, 2020

This place was an amazing place to go find a new car for a first time buyer. I really enjoyed my sales person and they were very good and had enough knowledge to answer all my questions. More

by Katelin123
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
Mar 09, 2020 -

Alan Webb Nissan responded

Katelin, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to read that you had amazing vehicle purchasing experience here at Alan Webb Nissan. We look forward to seeing you in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

March 07, 2020

Very Courteous, friendly staff Easy to set up appointments, always greeted with a welcome and a friendly hello. One is kept updated about what is going ond and when it is complete e More

by KMDLJ49SMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can not remember names
Mar 09, 2020 -

Alan Webb Nissan responded

Peggy, Awesome! We are pleased to read that you received courteous and friendly service during your recent visit. Thank you for taking your time to share this kind review and 5 star rating. We vale your time and feedback, it helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Sentra in the future. Have a wonderful week! Sincerely, Your Alan Webb Nissan Family

March 05, 2020

He’s probably the most chill and layed back guy at any dealer ship I’ve ever been to. Very happy with my service and my vehicle! More

by Alicenn brainard
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 05, 2020 -

Alan Webb Nissan responded

Alicenn, Awesome! We are pleased to read that you are happy with your service and new vehicle. Thank you for taking your time to share this kind review. We look forward to seeing you and your new Accord in the future. Have a great week! Sincerely, Your Alan Webb Nissan Family

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