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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

October 02, 2020

They have always been very nice to us. Their service department has been great. Kept our car in tip top shape. They get top marks from us More

by KATAADAMS96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Oct 05, 2020 -

Alan Webb Nissan responded

Karen, Awesome! We are happy to hear that your service has always been great and that we have earned your top marks. Thank you for taking the time to share your experience. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

September 27, 2020

Fantastic, Curtis always gets the problem fixed. He is always friendly and gets us the best price. Our car is always finished by the time it was promised. . More

by SHERYL.EMTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Sep 28, 2020 -

Alan Webb Nissan responded

Sheryl, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are thrilled to hear that Curtis is always friendly and facilitates your vheicle's repairs in a timely and affordable manner. Thank you for choosing Alan Webb Nissan for your Rogue's needs. Have a great week! Best wishes, Your Alan Webb Nissan Family

September 25, 2020

Clear communication and efficient service! I was in and out with no problems and knew everything that was going on with my car! I would recommend Curtis if you need anything done with your car. More

by DONOVANJMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Sep 28, 2020 -

Alan Webb Nissan responded

Donovan, Awesome! We are pleased to hear that Curtis earned your recommendation and that your service was efficient and problem-free. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Maxima in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

September 25, 2020

We are treated very well each time we bring our 2019 Rogue in for scheduled service! Curtis is an excellent representative for Nissan! He is professional, knowledgeable, consistently kind and courteous. More

by eva4242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Oct 05, 2020 -

Alan Webb Nissan responded

Eva, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear the Curtis was professional, knowledgeable, and kind. We look forward to seeing you and your Rogue in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

September 22, 2020

Horrible experience!! Will not ever go back. George should be fired!! I have bought there before. That was a great experience. That is why I went back. Never again!! More

by londoumpmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bo Shin
September 22, 2020

Great service! The work was done within the time estimate and I love the new tires. There was an issue with the car rental, but Curtis helped me get a Lyft ride to work and back. Will go back and More

by camille216
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Sep 28, 2020 -

Alan Webb Nissan responded

Camile, Thank you for taking the time to share this nice review, a 5-star rating, and future referrals. We value your time and feedback. We are pleased to hear that your service was performed within the estimation given and that Curtis was able to overcome the rental issue. We look forward to seeing you and your Rogue in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

September 19, 2020

Thank you all for your services, always they tell you what you car needs to get done and are flexible schedule, kind costumers services and due services reminders More

by cindy3286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Sep 28, 2020 -

Alan Webb Nissan responded

Cindy, Thank you for taking the time to share this kind review and a 5-star rating. We are pleased to hear that your service kind and flexible. Thank you for choosing Alan Webb Nissan for your vehicle's needs. We look forward to seeing you and your Kicks in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

September 13, 2020

Sold my truck quick and easy! Mike gave me an offer online and they stuck to it. They took care of everything with the bank. More

by CJDELAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson
Sep 17, 2020 -

Alan Webb Nissan responded

Carlos, Thank you for taking your time to share this nice review and 5 star rating. We are pleased to hear your transaction was quick and easy. Thank you for choosing Alan Webb Nissan. Take care and stay safe! Sincerely, Your Alan Webb Nissan Family

September 12, 2020

wanted $250 charge for diagnostic test for warranty work. Nissan extended warranty for transmission fault. Deadline missed by weeks during Covid epidemic. I have 2 2010 cubes and one has been a lemon, only More

by sshellum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Ellis
Oct 26, 2020 -

Alan Webb Nissan responded

Hello, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Ken Wilson Service Manager 360-892-9004 ext 213 Kenw@alanwebbautogroup.com

September 06, 2020

This dealership always has taken care of my family needs since buying my first Nissan in 2016. I am hoping to to make a trade on my 2014 subarau forester I am not happy with and will be contacting the offic More

by FAIR.JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Sep 10, 2020 -

Alan Webb Nissan responded

Julie, Awesome. We are thrilled to hear that we continue to take care of your family's needs. Thank you for taking your time to share this nice review. We value your time and feedback. We look forward to seeing you and your Altima in the future. Take and stay safe! Sincerely, Your Alan Webb Nissan Family

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