
Alan Webb Nissan
Vancouver, WA
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759 Reviews of Alan Webb Nissan
wanted $250 charge for diagnostic test for warranty work. Nissan extended warranty for transmission fault. Deadline missed by weeks during Covid epidemic. I have 2 2010 cubes and one has been a lemon, only Nissan extended warranty for transmission fault. Deadline missed by weeks during Covid epidemic. I have 2 2010 cubes and one has been a lemon, only 72,000 miles. I've had nightmares with this vehicle leaking and had the only two dealerships here unable to find the leak and make repairs Now my cube is rusted and moldy. Currently the transmission is jumping, because of covid (I'm 68) I could not get in and I was past the time for diagnostic test buy 3 weeks so although Nissan was willing to extend me time the dealership would not. i have decided because the service departments here are inadequate I will not purchase a Nissan again More
This dealership always has taken care of my family needs since buying my first Nissan in 2016. I am hoping to to make a trade on my 2014 subarau forester I am not happy with and will be contacting the offic since buying my first Nissan in 2016. I am hoping to to make a trade on my 2014 subarau forester I am not happy with and will be contacting the office soon More
The setting of appointment and service itself was fine. Their prices seem a bit high compared to Nissan of Portland. Their service specials and coupons are also not as great as Nissan of Portland. Their prices seem a bit high compared to Nissan of Portland. Their service specials and coupons are also not as great as Nissan of Portland. More
I already did a review and sent it to this business. I got a very unsatisfactory reply from someone whom I presume is a manager. In the future I plan to take may car to another Nissan dealer for service. got a very unsatisfactory reply from someone whom I presume is a manager. In the future I plan to take may car to another Nissan dealer for service. More
I bought my Frontier Pickup in 2008 and I have been coming back for almost every 3000 mile service since then. It has now 65000 + mils on it and runs like a 'well oiled machine'. I have often bee coming back for almost every 3000 mile service since then. It has now 65000 + mils on it and runs like a 'well oiled machine'. I have often been approached if I would sell my truck but not yet. My truck fits and serves me well and always has a place in y garage. I am always pleased when Curtis Snider is present and I am remembered as a loyal customer. Rose M. More
Curtis Snider was Great to work with. He followed thru with our air conditioning problem. He got our car in promptly and called us when it was complete. with our air conditioning problem. He got our car in promptly and called us when it was complete. More
Service department was prompt in scheduling our warranty repair for our 2016 Altima. They were quick to diagnose the problem, order parts, and schedule the repair. As this is our only vehicle, they arranged repair for our 2016 Altima. They were quick to diagnose the problem, order parts, and schedule the repair. As this is our only vehicle, they arranged for a loaner vehicle for the day of the repair. More
A seamless visit to the dealership. I was greeted as I entered the service area and checked in without any delay. They let me know how long the work would take and let me know when they had finished. Ther entered the service area and checked in without any delay. They let me know how long the work would take and let me know when they had finished. There estimate was right on the mark. A great way to do business. More