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Alan Webb Nissan

Vancouver, WA

4.2
758 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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758 Reviews of Alan Webb Nissan

June 03, 2021

I would definitely recommend Joe Ramirez to family and friends. This was the easiest dealership I have worked with. Mr. Ramirez was very professional and made the buying process a breeze. He also was very More

by Anthony.Ismael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Jun 03, 2021 -

Alan Webb Nissan responded

Hello, We are excited to read that Joe has earned your recommendation with his professionalism and simple approach to your buying process. We value your time and feedback. thank you for choosing Alan Webb Nissan for your vehicle needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

May 29, 2021

Service dept. OK for service, but red tape paperwork gets in the way of getting you to do anything out of the ordinary. No central schedule, had to wait for specific agent. Misleading appointment person. Tol More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider
Jun 03, 2021 -

Alan Webb Nissan responded

Hello, We are sorry to hear of your less-than-stellar experience with us. We value your time and feedback. Your insights help us to grow a positive customer experience. Please feel free to reach out to our Service Manager, Adam Ahmadi, at 360-892-9004 ext 213, or email at admaa@alanwebbautogroup.com with more details of your experience. Again, we sincerely apologize for falling short of your expectations. Take care! Sincerely, Alan Nissan Mazda

May 28, 2021

Absolutely the best experience I’ve EVER had buying a new car! From drive up, to drive off, every step of the way was easy, no pressure, no games, and amazing! Joe Ramirez is the best Sales Consultant I’ve E More

by Ethan Doak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez, Aladdin Al-Baiaty
May 28, 2021 -

Alan Webb Nissan responded

Ethan, That is awesome to hear! We are thrilled that Joe and his team provided an easy, pressure-free, and amazing purchase experience. We value your time and feedback. Thank you for choosing Alan Webb Nissan and lending your recommendation. We look forward to seeing you and your new Nissan Frontier in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Nissan Auto Family

May 26, 2021

I don't need to type 25 words to say the service was great. I have been hassled to fill out this survey for two months now and that is the only reason I'm typing this. More

by EANDREASON.EA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 26, 2021 -

Alan Webb Nissan responded

Eric, We are pleased to hear that even though you were hassled for 2 months and the review required 25 words that we still earned 5-stars and your time! We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Titan's service needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

May 26, 2021

My 2018 Titan is under warranty. It was having transmission issues. One of your technicians rode tested it, said yes there is something wrong but it wasn’t throwing a code so there was nothing you More

by john78jeep
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Curtis Snider
May 23, 2021

Great facilities, great people. Quick service but very professional. Purchased my Nissan from Alan Webb and am lucky to have a great service department as well. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb, Lynn Taylor
May 24, 2021 -

Alan Webb Nissan responded

Dan, We are happy to hear that your service was handled in a professional and quick manner. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your vehicle's service needs. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

May 22, 2021

I anticipated service would take longer than it did, like past experiences. Was pleasantly surprised it was done in a reasonable amount of time. In the past my vehicle would get washed but that didn’t happe More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
May 24, 2021 -

Alan Webb Nissan responded

Hello, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that your service was performed in a reasonable amount of time. We are sorry we missed performing your wash this time and it should be performed the next time your vehicle is here for service. Thank you for choosing Alan Webb Nissan for your vehicle's needs. Have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

May 22, 2021

Check in was easy. Staff is friendly and accommodating. Communication was above and beyond. Lobby is clean. Great and overall quick service! Very happy with my first visit and decision to switch service lo More

by pnwgirl92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb, Lynn Taylor
May 24, 2021 -

Alan Webb Nissan responded

Krysta, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that our staff was friendly, facilities were clean, and the service was great. We look forward to seeing you and your Rogue in the tfuture. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

May 21, 2021

Very happy with the speed and quality of the body work performed on my Murano. The front fender repair on my car looks show room new. More

by GLOBBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar
May 24, 2021 -

Alan Webb Nissan responded

Gary, Awesome! We are pleased to hear that you are satisfied with your paint and auto body repair performed by our Collision Center. Thank you for taking the time to share this kind review with a 5-star rating. We look forward to seeing you and your Murano in the future for its service needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Collision Center Auto Family

May 18, 2021

Always excellent service friendly and quick to get back to me when my car is in the shop. Would recommend to anyone who is searching More

by mandymreed75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb
May 19, 2021 -

Alan Webb Nissan responded

Mandy, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that you always receive fast and friendly service. We look forward to seeing you and your Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

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