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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

May 06, 2021

We recently had both of our Nissan vehicles serviced at Alan Webb Nissan. I dealt with both Service Members, depending on what day I was in. Both Curtis and Josh provided excellent front end service. The o More

by VIRGO9266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb
May 10, 2021 -

Alan Webb Nissan responded

Lisa, Excellent! We are thrilled to hear that both Curtis and Josh provided excellent front-end service. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Sentra's service needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

May 01, 2021

Very kind, friendly and accommodating. They always aim to finish work quickly and they do an excellent job. I will continue to go here for all service needs. More

by AKGORDON2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 03, 2021 -

Alan Webb Nissan responded

Amanda, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that you received a kind, friendly, and accomodating service. We look forward to seeing you and your Rogue in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

May 01, 2021

Josh is great and always follows up with me! As long as we live in this area we will bring our Nissan here. Thank you! More

by ADVOLENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb
May 03, 2021 -

Alan Webb Nissan responded

Alice, We are happy to hear that Josh provided great service. We value your time and feedback. Thank you for choosing Alan Webb Nissan For your Rogue's service needs. Take care and have a great day! Sincerely, Your alan Webb Nissan Auto Family

April 29, 2021

I received an excelent service, beyond my expectations. Everything works in good time, kind attention. Good prices. Good recommendations, kind people, Committed to customer, excelent. More

by jmontenegro60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Mike Hendrickson, Bo Shin
May 03, 2021 -

Alan Webb Nissan responded

Juan, Thank you for taking the time to share this kind review with a 5-star rating. We value your time and feedback. We are happy to hear that you received excellent service that was beyond your expectations. We look forward to seeing you and your Altima in the future. Have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 28, 2021

My service was great! I was greeted by my first name and my service was very timely. Always a pleasure working with Alan Webb Nissan More

by HAIRBYJMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 03, 2021 -

Alan Webb Nissan responded

Janet, We are pleased to hear that you received personable and timely service from us. Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We look forward to seeing you and your Murano in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 27, 2021

Service was awesome, and very courteous staff at the service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. More

by curtisfrench93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Apr 28, 2021 -

Alan Webb Nissan responded

Curtis, Awesome! We are pleased to hear that Josh was a pleasure to work with. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Altima's service needs. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 26, 2021

I came in to get the car checked out to see what was wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long blo More

by OUTBACK30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Webb
Apr 28, 2021 -

Alan Webb Nissan responded

Hello, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Adam Ahmadi Service Manager 360-892-9004 ext 213 Adama@alanwebbautogroup.com

April 25, 2021

Excellent service from start to finish. Very friendly service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. More

by Steelyjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 28, 2021 -

Alan Webb Nissan responded

John, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that received excellent service in a timely manner. We look forward to seeing you and your Maxima in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 25, 2021

I like this dealer for getting reliable work done on my Xterra, with one huge exception. Despite a "recall" regarding passenger side air bags, this Service Center has never been able to successfully fix m More

by DESHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
April 24, 2021

Love Curtis, don’t ever let him go. If he’s gone, then I am. Dealership is clean and I got done what was needed. Thanks More

by alaskanshadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 28, 2021 -

Alan Webb Nissan responded

Hello, We are thrilled to hear that you value Curtis as much as we do. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your vehicle's service needs. Drive safe and take care! Sincerely, Your Alan Webb Nissan Auto Family

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