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Alan Webb Nissan
Vancouver, WA
758 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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758 Reviews of Alan Webb Nissan
May 15, 2021
The service got done faster than expected .everyone who helped me was very friendly & made me feel like I left my car in good hands helped me was very friendly & made me feel like I left my car in good hands More
by jackyreyesayala
Verified CustomerEmployees Worked With
Curtis Snider, Josh Webb, Lynn Taylor
May 11, 2021
They don't return calls or offer loaners for warranty customers. I had my inoperable 2020 rogue towed to the dealership because it wouldn't start. It took a week for them to diagnose the issue. This was customers. I had my inoperable 2020 rogue towed to the dealership because it wouldn't start. It took a week for them to diagnose the issue. This was after my boyfriend and I called repeatedly and left multiple messages that were never answered or returned. They told me at pick up that they only looked at the battery and the alternator before deciding it was the alternator. I was with out a vehicle for a week with 2 jobs I had no transportation to get to because they don't provide loaners. I'm disappointed in Nissan for not offering free loaners with the warranty service. I will probably purchase a different brand that does offer it in the future. Not satisfied and will not return. More
by sarah.rudd1984
Employees Worked With
Josh Webb
May 06, 2021
We recently had both of our Nissan vehicles serviced at Alan Webb Nissan. I dealt with both Service Members, depending on what day I was in. Both Curtis and Josh provided excellent front end service. The o Alan Webb Nissan. I dealt with both Service Members, depending on what day I was in. Both Curtis and Josh provided excellent front end service. The overall experience with the service provided was exceptional. More
by VIRGO9266
Employees Worked With
Curtis Snider, Josh Webb
May 01, 2021
Very kind, friendly and accommodating. They always aim to finish work quickly and they do an excellent job. I will continue to go here for all service needs. finish work quickly and they do an excellent job. I will continue to go here for all service needs. More
by AKGORDON2017
Employees Worked With
Curtis Snider
April 29, 2021
I received an excelent service, beyond my expectations. Everything works in good time, kind attention. Good prices. Good recommendations, kind people, Committed to customer, excelent. Everything works in good time, kind attention. Good prices. Good recommendations, kind people, Committed to customer, excelent. More
by jmontenegro60
Employees Worked With
Curtis Snider, Mike Hendrickson, Bo Shin
April 27, 2021
Service was awesome, and very courteous staff at the service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. More
by curtisfrench93
Employees Worked With
Josh Webb
April 26, 2021
I came in to get the car checked out to see what was wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long blo wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long block that I was able to pickup for $2,000. I think it would be better and not xxxx folks off if the quote was within reason based on the value of the car and not just trying to make money. More
by OUTBACK30
Employees Worked With
Josh Webb
April 25, 2021
Excellent service from start to finish. Very friendly service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. More
by Steelyjon
Employees Worked With
Curtis Snider
