Alan Webb Nissan

I actually was only using the collision center. They were very friendly and nice but I don’t feel they paid attention to details. They missed a scratch that was adjacent to the other damage and also a dent. very friendly and nice but I don’t feel they paid attention to details. They missed a scratch that was adjacent to the other damage and also a dent. More

I will be taking my car nearly forty miles south to Tonkin Wilsonville Nissan for future service. This is the last time I waste so much of my time with Alan Webb. I brought my car in for a dead batt Tonkin Wilsonville Nissan for future service. This is the last time I waste so much of my time with Alan Webb. I brought my car in for a dead battery. It took them five hours to diagnose a dead battery, after they’d already sent me home in a rental I am still waiting to be reimbursed for. Never again. More

There was a mishap on my first experience with them, but they turned it around and made up for their miscommunication by picking my car up and dropping off and fixing what needed to be fixed the first time they turned it around and made up for their miscommunication by picking my car up and dropping off and fixing what needed to be fixed the first time. I appreciated them reaching out to me and trying to improve their customer service. Adam the service manager was great with his communication and very friendly. More

Great Service. Brandi was amazing to work with and got my vehicle back to me very quickly which I appreciated. It was also washed when I got it back. vehicle back to me very quickly which I appreciated. It was also washed when I got it back. More

I would give my last service a 5-star review, except the Service Dept never called me to tell me my car was ready. That being said, they perfectly performed the work I needed and I have no complaints about Service Dept never called me to tell me my car was ready. That being said, they perfectly performed the work I needed and I have no complaints about the quality of their work. More

Horrible experience, will tell everyone I know and meet never to go too alan webb. Ever. They sold me a dirty truck with dents and blinkers that were out. And when I realized this they refused to help me. never to go too alan webb. Ever. They sold me a dirty truck with dents and blinkers that were out. And when I realized this they refused to help me. Now I'm stuck with the bill because they hid that from me and rushed me out of my vehicle as fast as possible. Alan webb is horrible. More

It is always a great maintenance experience at Alan Webb Nissan. They took care of a warranty issue very quickly, at no charge. Great work. Nissan. They took care of a warranty issue very quickly, at no charge. Great work. More

Everyone was very friendly and courteous. They were flexible with scheduling and communication. I do wish they offered rides when the work will take all day but otherwise I will continue to have them w flexible with scheduling and communication. I do wish they offered rides when the work will take all day but otherwise I will continue to have them work on my vehicle More

The lack of customer service at this dealership is sad. They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. F They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. Finally reached the service manager and he acted like he’d never received a message (clearly a lie because I left messages with people that emailed him my messages). Anyway, they don’t care about providing good service anymore and we will no longer buy Nissan because of that. The only employee that was helpful was Curtis and from what I understand he’s not the service manager. More

Had to change appt time so that I could get my car detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good More