Alan Webb Nissan

The service has gone continuously downhill in the last eight years or so since I started going there. Wait times are always longer than estimated, and they refuse some services I need. eight years or so since I started going there. Wait times are always longer than estimated, and they refuse some services I need. More

Great customer service, low pressure sales people, love my new Nissan very much ! Highly recommend my new Nissan very much ! Highly recommend More

We bought a car from this dealer and had a good experience. Their service is another story. We had a problem with a leaky tire. Brought it in, they checked and found nothing and rotated the tire experience. Their service is another story. We had a problem with a leaky tire. Brought it in, they checked and found nothing and rotated the tires. What was unusual is that the tire that originally had the leak, rear pass side, was the same tire that was still leaking after the rotation. We took it back in and were "advised" by Brandi Johnson. She was very rude to us...like we didn't know what we were taking about. They did find a problem with the tire....but couldn't seem to answer our question: if the tires were rotated...how come the rear pass is the one still with the issue. We were told that her technicians claimed the tires were rotated...so they were. In other words, we were mistaken (and most likely stupid customers?). It must be the cold...no it was a rock that caused the problem. This woman continued to be very rude to us. We are in search of another service department. More

Pleased that the salesman owns a Leaf too. He was knowledgeable about the model. The advertisement for free charging wasn’t current. The company name has changed. knowledgeable about the model. The advertisement for free charging wasn’t current. The company name has changed. More

The employees are always so helpful, kind and do a thorough job. The last time I was in I was sure something was wrong with my Pathfinder. They could have totally taken advantage of that and done unne thorough job. The last time I was in I was sure something was wrong with my Pathfinder. They could have totally taken advantage of that and done unnecessary work or claimed to do work that they never did….. And then charge me for it. But no, they were very honest and I figured out my issue, which was with a bug guard I put on it. So their honesty alone is worth going to Alan Webb Nissan for. Thanks, Team Alan! I’ll definitely be back for my next service!! More

Best service in town I will come back to purchase car Best service in town I will come back to purchase car again. I enjoy drive my car Best service in town I will come back to purchase car again. I enjoy drive my car More

Good work. Excellent service reps. Scheduling easy.to make. Central location. Recommend to have any services needed make. Central location. Recommend to have any services needed More

It’s always a pleasure to take my card and Nissan to get my oil change!! my oil change!! More

The wait time was reasonable however the staff can be a little more friendlier or smile when greeting their customers. little more friendlier or smile when greeting their customers. More

Great thank you for the new tires and keeping the car's service up to date. service up to date. More