Alan Webb Mazda

Very pleasant experience Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, an Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, and made sure that we were getting the deal that we had hoped for. This is our first ever Mazda, and we plan on coming back for the next one! So happy we found Alan Webb Mazda, and Olivia Lyon! More

Needed a replacement tire in a hurry Webb came through amazi I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. T I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. The staff was excellent very friendly. Overall an excellent experience. Highly recommended! More

Financial The sales rep was great but your financial department has one person available for both Chev and Mazda. I did the paper work on Monday and made appoin The sales rep was great but your financial department has one person available for both Chev and Mazda. I did the paper work on Monday and made appointment to bring in the cash (check) for the total of the purchase on Wednesday. I arrived on time and the financial department was empty and was told that she was busy but would be with me in a few minutes. A little over one hour later I had to go to your Chev operation to meet her and in less than 5 minutes I was on my way. I was sorry that you cannot afford enough help to give excellent service. If the service department is run in similar manner as the financial department I will find another service department. Chuck Maples More

Disappointing experience I had high hope when I first got in touch with the dealership. After some initial interactions, the sale person was not responding to request. Event I had high hope when I first got in touch with the dealership. After some initial interactions, the sale person was not responding to request. Eventually, when I was about to stop by the dealership, I reached out to him again and then I was passed to another sale person. The sale manager sent me an email expressing his commitment to work with me on the car and then never heard from again. The second sale person gave me incorrect information regarding the price of the vehicle I was asking about and told me that the price was higher than the one she quoted to me. I finally had to send her the pics directly from the dealership website showing that indeed, the sale price was less than what she quoted me for another vehicle. She also sent me incorrect information about the model, color etc. At the end, I was very disappointed and went elsewhere. BTW - I kept the email exchanges in case they dispute the facts More

Olivia was great with the whole process. I would recommend Alan Webb Mazda and Oliva to anyone who is interested in a great deal and an even better car! Thank you for helping me drive off in my drea recommend Alan Webb Mazda and Oliva to anyone who is interested in a great deal and an even better car! Thank you for helping me drive off in my dream car! More

Scheduled on time. Finished up a day early. J Service staff met requirements of the recall replacement of ignition switch. Full Circle Examination enabled a repair follow-up review of this aged Service staff met requirements of the recall replacement of ignition switch. Full Circle Examination enabled a repair follow-up review of this aged vehicle. Thankyou More

Great Experience We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than ex We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than expected. More

first oil change Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although not promised either. I did see another customer get their car vacuumed. More

Excellent Service Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Serv Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Service Center. More

I really appreciate Alan Webb Mazda Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a cou Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a couple of service appointments over the past month and both experiences have been genuinely good experiences. Thanks for taking care of me and my CX-5! More