Alan Webb Mazda
Vancouver, WA
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1,245 Reviews of Alan Webb Mazda
Window repair My window tint was scratched during repair and nicked in several other places. They attempted to overcharge me based on my quote during check out and My window tint was scratched during repair and nicked in several other places. They attempted to overcharge me based on my quote during check out and then I was told one part had not been replaced only for them to turn around and say that it had. It felt very shady and I left feeling like I had been taken advantage of. I will allow them to fix what they damaged but I will not return again after that. Jamie who did my initial quote was the only good thing about my experience. More
Good people They have my name in their system as Lucas not Luke. No big deal but I’ve brought it up a couple of times and the service staff usually shrugs or tell They have my name in their system as Lucas not Luke. No big deal but I’ve brought it up a couple of times and the service staff usually shrugs or tells me how much they like the name Lucas. As always they are looking to make as much as they can on service repairs. More
Mazda Family for Life Professional and treated with respect, even when there was a small issue at handoff I was taken care of fully. Thank you Alan Webb Mazda and team. Professional and treated with respect, even when there was a small issue at handoff I was taken care of fully. Thank you Alan Webb Mazda and team. More
Great Service! Always great service when we bring our car in for maintenance. Very professional and courteous. Jamie also makes sure to go over our inspection report Always great service when we bring our car in for maintenance. Very professional and courteous. Jamie also makes sure to go over our inspection report with us after service is complete. Only place we will take our Mazda for repairs/maintenance. More
Forgot skid plate bolts Okay service just forgot to secure akid plate. Went back and had them fix it. Shouldn't have to waste 2 hours of my time to come back the next day. Okay service just forgot to secure akid plate. Went back and had them fix it. Shouldn't have to waste 2 hours of my time to come back the next day. More
very good service department i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and do a good job. They also are reasonable in what they charge. More
Mazda CX-5 purchase I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. More
Comfortable, not intimidating I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn ab I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn about some of the amazing features of this car. He was available for every question I had after the initial trial, as well as encouraged me to contact him, for any question no matter how small, after the sale. Justin Lang made the paperwork easy to understand and as quick as can be possible. More
Great! Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the service is good More
Mazda Service & Sales Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie the new Service Manager is amazing and went the extra step to be sure I was taken care of.... More