Back

Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

1,244 Reviews of Alan Webb Mazda

December 23, 2019

Good people They have my name in their system as Lucas not Luke. No big deal but I’ve brought it up a couple of times and the service staff usually shrugs or tell More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Regallie
Dec 31, 2019 -

Alan Webb Mazda responded

Luke, Thank you for taking your time to share this review. I sincerely apologize for our response to your name. I, myself, understand how frustrating an assumption of my name can be, I'm often refer to as Jennifer opposed to my given name Genny. I would love the opportunity to make sure that we have your name in our system is spelled correctly. If you would be willing to share your detailed information, please send me an email with your phone #, full name, and or VIN to gennys@alanwebbautogroup.com. We hope to see you in the future. Take care and have a Happy New Year Sincerely, Genny Smith Customer Experience Manager 360-952-4417

December 17, 2019

Mazda Family for Life Professional and treated with respect, even when there was a small issue at handoff I was taken care of fully. Thank you Alan Webb Mazda and team. More

by NIKAVERO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg, Chris Smith
Dec 19, 2019 -

Alan Webb Mazda responded

Nikavero2000, Awesome. We are so happy that you receive professional and respectful service during your recent visit. Thank you for sharing this review and choosing Alan Webb Mazda. We hope to see you again. Have a wonderful holiday! Sincerely, Your Alan Webb Mazda Family

December 16, 2019

Great Service! Always great service when we bring our car in for maintenance. Very professional and courteous. Jamie also makes sure to go over our inspection report More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Regallie
Dec 19, 2019 -

Alan Webb Mazda responded

Jennifer, Awesome, We are pleased to hear that Jamie was professional and courteous. Thank you for taking your time to share this review. We look forward to seeing you in the future. Have a wonderful holiday! Sincerely, Your Alan Webb Mazda Family

December 12, 2019

Forgot skid plate bolts Okay service just forgot to secure akid plate. Went back and had them fix it. Shouldn't have to waste 2 hours of my time to come back the next day. More

by GENERALBRONCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 13, 2019 -

Alan Webb Mazda responded

We sincerely apologize for our mistake and the inconvenience to you. Your Satisfaction is important to us. We appreciate you allowing us the opportunity to fix it, your insightful review, and high rating. We look forward to seeing you and your Mazda3 in the future. Have a wonderful week! Sincerely, Your Alan Webb Mazda Family

December 09, 2019

very good service department i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and More

by JESIME01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Dec 10, 2019 -

Alan Webb Mazda responded

Judy, Awe shucks. Thank you for your kind words and 5 star rating. Your Satisfaction is important to us. We are pleased to hear that you received friendly and professional service during your recent visit. We look forward to seeing you and your CX-5 in the future. Have a wonderful week! Sincerely, Your Alan Webb Mazda Family

December 08, 2019

Mazda CX-5 purchase I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. More

by ETNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Porter, Peter Gregg
Dec 09, 2019 -

Alan Webb Mazda responded

ETNK, That's great to hear! We are happy that we were able to take care of any and all concerns you may have had during your recent purchase. Thank you for taking your time to share this nice review and 5 star rating. We look forward to seeing you and your new CX-5 in the future. Have a wonderful week! Sincerely, Your Alan Webb Mazda Family

December 06, 2019

Comfortable, not intimidating I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn ab More

by jade2171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Peter Gregg
Dec 09, 2019 -

Alan Webb Mazda responded

Julie, Great. We are pleased to hear that Peter provided a comfortable and well informed buying experience. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your CX-5 in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Mazda Family

December 03, 2019

Great! Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the More

by PMORRIS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Dec 03, 2019 -

Alan Webb Mazda responded

Pmorris20, We are please to hear that you received friendly service during your recent visit. Thank you for taking your time to share this nice review. We value your time and feedback. We look forward to seeing you in the future. Take care and have a great week! Sincerely, Your Alan Webb Mazda Family

December 01, 2019

Mazda Service & Sales Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie More

by berrypie422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim FENDLEY, Olivia Lyon
Dec 02, 2019 -

Alan Webb Mazda responded

berrypie422, Fabulous! We are thrilled to read that Jamie provided top notch service. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We look forward to seeing you in the future. Have a great week!! Sincerely, Your Alan Webb Mazda Family

November 29, 2019

Very good car buying experience. This was one of the best new car buying experiences we have ever had. Both Ryan and Peter were knowledgeable about the CX-5 and its features and ans More

by RCDAVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg, Ryan Sundine
Dec 02, 2019 -

Alan Webb Mazda responded

RC Davis, Excellent! We are happy to read that Ryan and Peter provided the best car buying experience you have ever had. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your CX-5 in the future. Take care and enjoy your new CX-5! Sincerely, Your Alan Webb Mazda Family

...
94
...