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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

May 12, 2020

Marc was great, he made purchasing the car during this time very easy. We were allowed to take a car alone on a test drive and when we got back he had all the trade-in info and sales agreement ready. More

by CLSHIFFLETTE
Recommend Dealer
Yes
Employees Worked With
Marc Allen
May 13, 2020 -

Alan Webb Mazda responded

Carrie, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and your others. We are pleased that Marc provided a seamless easy purchase experience. We look forward to seeing you and your CX-5 in the future. Enjoy your new SUV and stay healthy! Sincerely, Your Alan Webb Mazda Family

May 08, 2020

Everyone was helpful and communicative. They looked at my car based on what I had reported the problem to be and they also found other things that needed to be fixed. More

by k.summerhill3
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 11, 2020 -

Alan Webb Mazda responded

Katlyn, Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and stay healthy! Sincerely, Your Alan Webb Mazda Family

May 05, 2020

The management was very thorough. Answered all of my questions. Did not feel pressured at all. They really strive to put you in the car that works for you. Very happy with everyone that I came in contac More

by Leslie Burson
Recommend Dealer
Yes
Employees Worked With
Chris Porter, Steve Mantzouris, Marc Allen
May 07, 2020 -

Alan Webb Mazda responded

Leslie, Awesome! We are pleased to hear that you are happy with your purchase experience from us. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your Mazda6 in the future. Have a great week and stay healthy! Sincerely, Your Alan Webb Mazda Family

May 05, 2020

Alan Webb worst car buying experience ever. 39 days out I still have to take $8000 car the a repair shop to fix the screeching that AW people ‘couldn’t hear’ More

by caseyc1027
Recommend Dealer
No
Employees Worked With
Chris Porter, Olivia Lyon, Steve Mantzouris, Blake Labay
May 05, 2020

Service work I called in the morning. The person who answered the phone was friendly and professional. They had availability that day for an oil change. I arriv More

by seesunshine3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Scott, Nick Popoca
May 07, 2020 -

Alan Webb Mazda responded

seesunshine3, Thank you so kindly for taking your time to share this warm review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We are please to hear that we were able to accommodate your needs in a friendly and timely manner. We look forward to seeing you in the future. Have a great day and stay healthy! Sincerely, Your Alan Webb Mazda Family

May 04, 2020

The ladies are amazing and so helpful. I did not feel anything but supported each of my visits. Going to a dealership used to be a nightmare, till I met these ladies More

by quazargems
Recommend Dealer
Yes
Employees Worked With
Lindsey five stars , Devra Cramer
May 07, 2020 -

Alan Webb Mazda responded

Quazargems, Thank you for taking your time to share this review and 5 star rating. We are pleased to hear that Devra and Lindsey were amazing during your recent visits. We value your time and feedback. We are looking forward to seeing you in the future. Take care and stay healthy! Sincerely, Your Alan Webb Mazda Family

May 01, 2020

Recall I can always depend on your service department. Not only the recall item was taken care of efficiently but I’ve stopped by the service center with More

by KESPENLAUB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Devra Cramer, Leslie Puryear
May 06, 2020 -

Alan Webb Mazda responded

Kazuyo, Awesome! We are thrilled to hear that you continue to receive great customer service from us. Thank you so kindly for taking your time to share this lovely review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We look forward to seeing you and your CX-5 in the future. Have a wonderful week and stay healthy! Sincerely, Your Alan Webb Mazda Family

April 29, 2020

Simple and easy. I didn’t know how the appointment would work. With the current situation. But it was simple clean and very efficient. The advisor made everything smooth and comfortable More

by SNIDERFOUR
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Jacob Cooksey, Devra Cramer, Leslie Puryear
May 06, 2020 -

Alan Webb Mazda responded

Todd, Thank you for taking your time to share this nice review and 5 star rating. We are please to hear that everything went smooth. We look forward to seeing you and your CX-9 in the future Take care and stay healthy! Sincerely, Your Alan Webb Mazda Family

April 27, 2020

Fast easy and efficient. Welcoming as well. Will come here for any major service on my Mazda. Received text messages regarding how the service was going. More

by alec becker
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 28, 2020 -

Alan Webb Mazda responded

Alex, Thank you for taking your time to share this review. We are pleased to read that your service was fast and efficient. We look forward to seeing you and your Mazda3 in the future. Take care and stay healthy! Sincerely, Your Alan Webb Mazda Family

April 23, 2020

Pros all the way. The staff handled the work as well as could be expected, given the circumstances. I felt safe and comfortable. Good deal, too. More

by RICHARDHALE189
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Apr 27, 2020 -

Alan Webb Mazda responded

Richard, Thank you for taking your time to share this awesome review and 5 star rating. We value your time and feedback. We are please to read that your service was handled in a safe and comfortable way. We look forward to seeing you and your Mazda3 in the future. Take care and stay healthy! Sincerely, Your Alan Webb Mazda Family

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