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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

August 26, 2020

Awesome job detailing and adding accessories . They even picked up my vehicle and delivered it when finished. They went over and beyond, thanks so much. More

by azrugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Puryear, CJ Seaman
Sep 01, 2020 -

Alan Webb Mazda responded

William, Thank you for taking your time to share this nice review and 5 star rating. We are pleased to hear that detail and accessory installation was smooth and accommodating. We value your time and feedback. We look forward to seeing you and your CX-9 in the future. Take care and have a great day! Sincerely. Your Alan Webb Mazda Family

August 26, 2020

The staff was friendly and they got the job sooner than expected. They kept me posted and made sure all my questions got answered in a timely manner. More

by MDR.GARCIA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Sep 01, 2020 -

Alan Webb Mazda responded

Maria, We are happy to hear that you received fast and friendly service during your recent visit. Thank you for taking your time to share this kind review. We value your time and feedback. We look forward to seeing you and your Mazda3 in the future. Have a wonderful day! SIncerely, Your Alan Webb Mazda Family

August 26, 2020

I purchased my very first Mazda from Alan Webb Mazda. I have nothing but good things to say from beginning to end of the process. I worked with Ryan Sundine and CJ Seaman. It is very clear that this deal More

by ronwitczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, CJ Seaman
Sep 01, 2020 -

Alan Webb Mazda responded

Ron, Congratulations on your new Mazda CX-5. We are thrilled to hear that Ryan and CJ treated you right. Thank you so kindly for this warm review, 5 star rating, and the recommendation. We look forward to seeing you and your CX-5 in the future. Take care and have a great dat! Best wishes, Your Alan Webb Mazda Family

August 25, 2020

First service went exactly as expected. Very pleased. Happy with my car from day one and look forward to many carefree miles in the coming days. More

by kbnelson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Aug 27, 2020 -

Alan Webb Mazda responded

Kaye, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are please to hear that your first service when as expected. We look forward to seeing you and your CX-9 as you enjoy your carefree miles. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Family

August 25, 2020

From online appointment, to being greeted, verifing what I wanted, suggestions for other services. To checking out....it was a very good experience. I will come back again! More

by GARRITY1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Puryear, Lindsey Scott
Aug 27, 2020 -

Alan Webb Mazda responded

Larry, Awesome! We are pleased that our good service will keep you coming back. Thank you for taking your time to share this kind review. We look forward to seeing you and your CX-5 in the future. Take care and have a nice day! Sincerely, Your Alan Webb Mazda Family

August 20, 2020

Mazda had our car from Thursday- Monday. No one called me, I had to call to check on my vehicle multiple times. The worst service ever this drop off. More

by OSTARA_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devra Cramer
Aug 27, 2020 -

Alan Webb Mazda responded

Amy, We are disappointed to hear about your recent service experience with us. We are sorry we fell short of your expectations. Please expect our Service Manager, Leslie Puryear, to reach out to you for more details about your visit. Your insights help us to grow and build a positive customer experience. Please feel free to reach out to Leslie at 360-334-3000 ext 330 or lesliep@alanwebbautogroup.com to share in more detail of your visit. Again, we sincerely apologize for our poor communication. Please take care and have a great day! Best wishes, Your Alan Webb Mazda Family

August 19, 2020

I’ve always had a good experience with your dealership with the service for this Miata. Everyone in your service department and parts department has been extremely friendly and helpful when I come in for More

by LMWACHOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Kevin Welker, Maxwell Tanner, Tim FENDLEY, Tim Gilcrease, Jacob Cooksey, Devra Cramer, Leslie Puryear, Lindsey Scott
Aug 21, 2020 -

Alan Webb Mazda responded

Lawrence, Thank you for taking your time to share your thoughts and 5 star rating. We value your time and feedback. We are pleased to hear you continue to receive friendly and helpful service from our staff. We look forward to seeing you and your Miata in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

August 14, 2020

Always on time and serviced as quickly as possible.front desk gals always friendly and knowledgeable. Hopefully won't need more than general upkeep cuz Mazda rocks!!!🤗 More

by Mazda rock
Recommend Dealer
Yes
Employees Worked With
Leslie Puryear
Aug 14, 2020 -

Alan Webb Mazda responded

Hello, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that you receive knowledgeable and timely service during your recent visit. We look forward to seeing you in the future. Have a great weekend! Sincerely, Your Alan Webb Mazda Family

August 13, 2020

Service was fast and friendly. They make you aware of services that need to be done in the near future. They are always up front about cost. More

by D4PILCH
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Aug 14, 2020 -

Alan Webb Mazda responded

Dave, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to here that you received fast and friendly service during your recent visit. we look forward to seeing you and your CX-9 in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Family

August 12, 2020

Brought my car in for an oil change. Great service great attitude. Car was ready in a timely manner definitely will return again. Keep up the good work. More

by racwl7
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Aug 14, 2020 -

Alan Webb Mazda responded

Rachel, Awesome! We are pleased to hear that we earned your repeat business. Thank you for taking your time to share your thoughts and 5 star rating. We look forward to seeing you and your Jetta in the future. Have a wonderful weekend and stay healthy! Sincerely, Your Alan Webb Mazda Family

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