Back

Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

1,244 Reviews of Alan Webb Mazda

September 22, 2020

Purchased from another state. Chris the salesman was communicative, and on top of things. Never felt like I was left in limbo being an out of state purchase. I recommend them if you find your car there More

by leromadesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
September 10, 2020

Devra is terrific. She was as helpful as possible and seemed to actually care about my situation. However y’all Charge Too xxxx much! Cleaning anything should not cost a weeks pay! More

by SUPSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Sep 11, 2020 -

Alan Webb Mazda responded

Sue, Awesome. We are pleased to hear that Devra was terrific. We are sorry you feel our prices are too high. Thank you for taking your time to share your thoughts and let us know how we are doing. We look forward to seeing you and your CX-5 in the future. Take care and stay safe. Sincerely, Your Alan Webb Mazda Family

September 06, 2020

Brought a non Mazda vehicle in for new tires, which I purchased here for a great price! Service time was longer than expected, but a loaner vehicle was provided for this. Service work was done well and I More

by ALBATEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cooksey, Devra Cramer
Sep 11, 2020 -

Alan Webb Mazda responded

Aaron, Thank you for taking your time to share this nice review and 5 star rating. We are pleased to hear that your service went well. We look forward to seeing you and your Outback in the future. Take care and stay safe! Sincerely, Your Alan Webb Mazda Family

September 04, 2020

Prompt, fast and qualify fork. I dropped the car even before the hour, the told me 1.5 -2 hrs for servicing and right in time got the message it's done. Work completed as discussed and the tires balance More

by adriannicoara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Sep 11, 2020 -

Alan Webb Mazda responded

Adrian, Awesome! We are pleased to hear that your service was prompt, fast, and informative service. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. Thank you for choosing Alan Webb Mazda. We look forward to seeing you and your CX-5 in the future. Take care and stay safe! Best wishes, Your Alan Webb Mazda Family

September 04, 2020

Good sales and service experience. Saleswoman was not high pressure when I bought my car and we reached agreement on price quickly. When I went back for the free service appointment, the employees were f More

by CI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon
Sep 11, 2020 -

Alan Webb Mazda responded

Hello, Thank you for taking your time to share this nice review. We value your time and feedback. We are pleased to hear that both your sales and service experiences were good. Thank you for choosing Alan Webb Mazda. We hope to see you again. Take care and stay safe! Best wishes, Your Alan Webb Mazda Family

September 03, 2020

The sales department was great to work with, bought a used car and was impressed on how easy it was to do business there. Would definitely recommend this dealership. More

by fastdogs12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon
Sep 03, 2020 -

Alan Webb Mazda responded

David, Thank you so much for taking your time to share this nice review, recommendation, and 5 star rating. We value your time and feedback. We are pleased to hear that sales staff was impressive and great to work with. We look forward to seeing you and Altima in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

September 03, 2020

Attentive, friendly and knowledgeable staff. The waiting area was clean and well presented. For what I had done, it was done in a timely manner. More

by Chris Vossler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Sep 03, 2020 -

Alan Webb Mazda responded

Chris, We are happy to hear that your service timely and that our staff was friendly and knowledgeable. Thank you for taking your time to share your thoughts. We value your time and feedback. We look forward to seeing you and your Mazda3 in the future. Take care and enjoy the upcoming holiday weekend. Sincerely, Your Alan Webb Mazda Family

September 02, 2020

Not happy with our experience at Alan Webb. We bought a 2008 honda crv and experienced several problems. We noticed immediately during the test drive the ac was not working. We were told it would be fixed, More

by arheault4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Smith
Sep 11, 2020 -

Alan Webb Mazda responded

Cameron, We are sincerely sorry we fell short of your expectations. We are disappointed to hear of that items were not addressed properly. Please expect a contact from our Service Manager, Leslie Puryear, so she may address your concerns. Please feel free to reach out to her directly at 360-334-3000 ext 330 or at lesliep@alanwebbautogroup.com. Again we are sorry for our poor quality control addressing your vehicle's issues. Take care. Respectfully, Alan Webb Mazda

August 31, 2020

I am always very impressed with the wonderful customer service I receive in the service department. They are very friendly. Nice to know The representatives here still value good customer service and More

by DYERJENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer, Leslie Puryear
Sep 01, 2020 -

Alan Webb Mazda responded

Jennifer, Thank you so much for taking your time to share this kind review and 5 star rating. We are pleased to hear that your experience was wonderful. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda6's needs. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

August 26, 2020

Was a good experience. No pressure to buy. Tested 3 different vehicles and felt comfortable doing that. All the people I felt with were easy to deal with. More

by tibai-pdx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Labay
Aug 31, 2020 -

Alan Webb Mazda responded

Timothy, Congratulations on your new Mazda3. Thank you for choosing Alan Webb Mazda. Thank you for sharing your thoughts. We value your time and feedback. We are pleased to hear that your experience was good. We look forward to seeing your and your Mazda3 in the future. Take care and drive safe! Sincerely, Your Alan Webb Mazda Family

...
83
...