Alan Webb Mazda

I purchased my Mazda CX-5 from Alan Webb in the middle of January and my experience was very good. I initially worked with Blake who was keeping me up to date about the status of the car I was interested in. January and my experience was very good. I initially worked with Blake who was keeping me up to date about the status of the car I was interested in. It wasn’t his fault but it did take a really long time for the car to be available which was frustrating. Once it came time to purchase the car I worked with Collin. He was super honest, patient and answered our questions. Lastly we worked with CJ. He was the one who finalized the transaction. He was extremely knowledgeable and was able to answer any and all questions, as well as helping us find solutions to issues we had. Overall, my experience was good and the employees were very personable along the way. I recommend Alan Webb Mazda! More

I had an appointment for service and when I arrived, there was a line and more people kept coming in! The winter storm was just coming in and apparently there had been some technical issues with the com there was a line and more people kept coming in! The winter storm was just coming in and apparently there had been some technical issues with the computer system. Devra was FANTASTIC! many people were rude but she maintained such composure and excellent customer service. Although there was a problem with arranging a loaner car (on my part) she was very apologetic and made sure our car was serviced thoroughly and quickly. It was a great experience and even though I have to travel quite a ways to get service, I will continue to patron Alan Webb as long as Devra will be in charge of customer service in the service department!! More

Great experience Colin was great to work with. Did an excellent job in assisting in all questions. Financing was easy to work with and found us the best rate. Very positive experience. Thank you excellent job in assisting in all questions. Financing was easy to work with and found us the best rate. Very positive experience. Thank you More

Very respectful, they were honest and told me what was happening every step of the way. The work done was awesome, and I even got the full inspection done. This is the place to go. happening every step of the way. The work done was awesome, and I even got the full inspection done. This is the place to go. More

East to get an appointment and the service is fast. The pricing seems fair although it is a little higher than my Toyota. I will come back for regular servicing providing that the service department dos n pricing seems fair although it is a little higher than my Toyota. I will come back for regular servicing providing that the service department dos not recommend unnecessary services that are not needed. More

The work I requested was delayed when the tech realized that one part that was to be replaced didn’t need to be, Mazda made sure I had a vehicle to use while the part was being ordered and installed, and i that one part that was to be replaced didn’t need to be, Mazda made sure I had a vehicle to use while the part was being ordered and installed, and in the long run they saved me money. More

It is absolutely stupid your dealership does not have a "contract" or what ever you are calling it with Lyft or Uber to pick up or drop off outside of the Vancouver city area. I live in battle ground and h "contract" or what ever you are calling it with Lyft or Uber to pick up or drop off outside of the Vancouver city area. I live in battle ground and had to pay my own trip while having my CX 5 warranty work done at your shop. When McCord Toyota and the dipxxxxs at ram right around the corner will pick up and drop off in battle ground. Of you want a reputation better than Dick Hannah xxxxxxxx you should fix this. More

Great customer service!! Great price for the car I wanted!! It was a wonderful experience, and my husband and I would highly recommend this dealership!! wanted!! It was a wonderful experience, and my husband and I would highly recommend this dealership!! More

A tire warning brought me in without an appointment. Helped right away by some great people. Parts department helped too with an inquiry. Thanks to all. Helped right away by some great people. Parts department helped too with an inquiry. Thanks to all. More

I lost my keys for my CX-5. I called and spoke with Stacie. She got me in immediately and was extremely helpful. I had my new keys in the same day. Overall a 10/10 experience. Stacie was the best. Stacie. She got me in immediately and was extremely helpful. I had my new keys in the same day. Overall a 10/10 experience. Stacie was the best. More