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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

February 28, 2021

Devra is friendly, helpful and knowledgeable. I appreciate her updates via text, for me that is extremely helpful and shows Devra and Mazda care about their customers. More

by SANDYGSHARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Mar 05, 2021 -

Alan Webb Mazda responded

Sandy, We are pleased to hear that Devra is friendly and knowledgeable. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX-5 needs. We look forward to seeing you in the future. Have a wonderful weekend! Sincerely, Your Alan Webb Mazda Family

February 26, 2021

Ryan did a great job. He was knowledgeable, friendly, and patient. He made sure to go over all the features and setup information with me before I left. More

by TOM.PETROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, David Milbrandt
Mar 05, 2021 -

Alan Webb Mazda responded

Tom, We are pleased to hear that Ryan was knowledgeable, friendly, and patient. Thank you for taking the time to share this kind review. We look forward to seeing you and your Mazda6 in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Family

February 24, 2021

It was a great experience. Ryan was great to work with and very knowledgeable and friendly. Would recommend Alan Webb Mazda to all my friends. More

by dsantori61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, Edgar Martinez, David Milbrandt
Mar 05, 2021 -

Alan Webb Mazda responded

Denise, We are pleased to hear that Ryan was great to work with and very knowledgeable and friendly. We value your time and feedback. We look forward to seeing you and your Mazda CX-30 in the future. Thank you for choosing Alan Webb Mazda for your vehicle needs. Take care and have a wonderful weekend! Best wishes, Your Alan Webb Mazda Family

February 24, 2021

Definitely will recommend people go here! Olivia is very sweet and easy to work with! I love not being pressured into buying a car and that really makes a difference! Plus they make sure the car is cleaned More

by SIERRADSAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon
Mar 05, 2021 -

Alan Webb Mazda responded

Sierra, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that Olivia was sweet and easy to work with. We look forward to seeing you and your new Mazda CX-30 in the future. Have a wonderful weekend! Best wishes, Your Alan Webb Mazda Family

February 20, 2021

Excellent service. They took care of my car very promptly. I had a battery issue which was under warranty. Called the Mazda road side and these guys had it up n running in no time More

by vyom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Feb 22, 2021 -

Alan Webb Mazda responded

Vyom, Awesome! We are thrilled to hear that you experienced excellent service from our staff and Mazda Roadside Assistance. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

February 19, 2021

Got a reasonable price so I am happy. Salesmen were easy to work with however bad communication and took a very long time to leave. More

by amandaleighmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Labay
Feb 19, 2021 -

Alan Webb Mazda responded

Amanda, Thank you for taking the time to share this review. We value your time and welcome your feedback. your insights help us to grow a positive customer experience. We are sorry that our communication fell short and caused a lengthy purchase experience. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your new Mazda CX-5 in the future. Take care and enjoy your new Mazda! Sincerely, Your Alan Webb Mazda Family

February 19, 2021

I purchased my Mazda CX-5 from Alan Webb in the middle of January and my experience was very good. I initially worked with Blake who was keeping me up to date about the status of the car I was interested in. More

by Ali
Recommend Dealer
Yes
Employees Worked With
Blake Labay, CJ Seaman, Collin Griffin
Feb 22, 2021 -

Alan Webb Mazda responded

Ali, Thank you for taking the time to share your experience. We value your time and appreciate your feedback. We are pleased to hear that Blake, Collin, and Cj were a great team. We look forward to seeing you and your new Mazda CX-5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

February 13, 2021

I had an appointment for service and when I arrived, there was a line and more people kept coming in! The winter storm was just coming in and apparently there had been some technical issues with the com More

by FLORJAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devra Cramer
Feb 15, 2021 -

Alan Webb Mazda responded

Flora. That's wonderful! We are pleased to hear that Devra was fantastic and earned your patronage. It's refreshing to have a review that highlights the struggles and successes of customer service. Thank you so kindly for your patience, understanding, and thoughtful review. We look forward to seeing you and your Mazda6 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Family

February 13, 2021

Great experience Colin was great to work with. Did an excellent job in assisting in all questions. Financing was easy to work with and found us the best rate. Very positive experience. Thank you More

by rjhuddleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Kevin Welker, Tim Gilcrease, Michelle Dolan, Devra Cramer, Collin Griffin, Edgar Martinez, Stacie Jamieson, David Milbrandt, Emily Hamilton
Feb 15, 2021 -

Alan Webb Mazda responded

David, Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We are pleased to hear that Colin was great to work with and you had a positive experience. We look forward to seeing you and your Mazda CX-9 in the future. Have a wonderful day! Sincerely, Your Alan Webb Mazda Family

February 13, 2021

Very respectful, they were honest and told me what was happening every step of the way. The work done was awesome, and I even got the full inspection done. This is the place to go. More

by EDJOHNSTON291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Devra Cramer, Stacie Jamieson, Emily Hamilton
Feb 15, 2021 -

Alan Webb Mazda responded

Ed, We are happy to hear that your service was respectful, honest, and informative. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda6's needs. We hope to see you again. Have a great day! Sincerely, Your Alan Webb Mazda Family

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