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Alan Webb Mazda
Vancouver, WA
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Alan Webb Mazda
March 23, 2021
My interactions with the service department was great. I could have been notified that my car was ready in a more timely fashion. I finally decided it had to be done and just went to get it. could have been notified that my car was ready in a more timely fashion. I finally decided it had to be done and just went to get it. More
by jjasperson
Verified CustomerEmployees Worked With
Devra Cramer
March 19, 2021
Colin (in parts) had always been very pleasant and helpful. I just had the pleasure of making Devra’s acquaintance, and the combination of she and Colin, together is UNBEATABLE. As long as they are th helpful. I just had the pleasure of making Devra’s acquaintance, and the combination of she and Colin, together is UNBEATABLE. As long as they are there......you have my complete loyalty. More
by REXWILSON1260
Employees Worked With
Colin Erskine, Devra Cramer
March 19, 2021
I waited for 25 minutes just to check in for my oil change appointment. There’s was only one service member working to check in all the waiting guests. Aside from the wait the service was good. change appointment. There’s was only one service member working to check in all the waiting guests. Aside from the wait the service was good. More
by KGALLOWAY_80
Employees Worked With
Devra Cramer
March 18, 2021
Always friendly and always efficient. They are ready when I show up and the car is done when they say it will be. I trust them with my car. I show up and the car is done when they say it will be. I trust them with my car. More
by TMLV
Employees Worked With
Devra Cramer, Emily Hamilton
March 11, 2021
Everything was done quickly and professionally. Everyone I came in contact with was friendly. Devra couldn’t have been nicer! Thank you for such a good experience. I came in contact with was friendly. Devra couldn’t have been nicer! Thank you for such a good experience. More
by kmoncur
Employees Worked With
Devra Cramer
March 10, 2021
Just in for routine oil change & tire rotation appointment. They said I didn’t need the tire rotation at this time but I will need an engine filter on my next appointment. Appreciate the honesty appointment. They said I didn’t need the tire rotation at this time but I will need an engine filter on my next appointment. Appreciate the honesty and not being charged for things that really aren’t needed. More
by lorrieputnam
Employees Worked With
Devra Cramer
March 09, 2021
Disappointed... the front desk seemed overwhelmed Devra was nice but seemed stressed. Last time there were two people helping. Also I realize you do not offer a car wash but I was able to get my car vacu was nice but seemed stressed. Last time there were two people helping. Also I realize you do not offer a car wash but I was able to get my car vacuumed in the past.. Devra said not available since she can not leave the front & no one else is available . Maybe offer a car wash coupon? TV in the lobby Is good. Thanks More
by Zooming
Employees Worked With
Devra Cramer
March 09, 2021
Not impressed with the lack of communication from service dept. My recall was setup in advance, took additional day to complete, and additional items were not addressed while in shop. I had to continue to ca dept. My recall was setup in advance, took additional day to complete, and additional items were not addressed while in shop. I had to continue to call to get answers. More
by Klespedal
Employees Worked With
Devra Cramer, Emily Hamilton
March 04, 2021
Both times coming in for service I was told the wrong thing and times, will never use them again. Had to out gas in the loaner car to use for overnight and then was told my car was done 1 hour later and thing and times, will never use them again. Had to out gas in the loaner car to use for overnight and then was told my car was done 1 hour later and then told I couldn't be re embursed.. horrible customer service. Will never use again!!! More
by LUKEM410
Employees Worked With
Devra Cramer
March 03, 2021
I always receive professional, efficient, and friendly service when I bring my vehicle to Alan Webb Mazda. Special thanks to Devra, who manages things with tremendous patience and a terrific sense of humo service when I bring my vehicle to Alan Webb Mazda. Special thanks to Devra, who manages things with tremendous patience and a terrific sense of humor. She makes you feel like a valued customer. More
by G
Employees Worked With
Devra Cramer
