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Alan Webb Mazda
Vancouver, WA
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Alan Webb Mazda
April 23, 2021
Customer service on the phone is too slow. I called and 2 hours later had a return call. Sometimes it is longer. This happens when I call in. Waiting room uncomfortable for a couple of hours or longe 2 hours later had a return call. Sometimes it is longer. This happens when I call in. Waiting room uncomfortable for a couple of hours or longer. More
by JOANKITTER
Verified CustomerEmployees Worked With
Alicia Benshoof, Detrik Blue
April 23, 2021
They did a great job, I had made an appt and somehow they didn’t have it on record but they still were able to get me and have it work. Appreciate the flexibility! didn’t have it on record but they still were able to get me and have it work. Appreciate the flexibility! More
by LIVBETH737
Employees Worked With
Cassie English
April 21, 2021
I worked with Detrik on the blue team. He took the time to keep me informed throughout the service process. He even followed up with me after the service. My Mazda runs great! to keep me informed throughout the service process. He even followed up with me after the service. My Mazda runs great! More
by Bill G
Employees Worked With
Detrik Blue
April 21, 2021
Detrik was very professional in his position. He kept me informed on the progress of service. He was quick and efficient. The loaner car was very well appreciated! informed on the progress of service. He was quick and efficient. The loaner car was very well appreciated! More
by JRPFAMILY
Employees Worked With
Detrik Blue
April 20, 2021
Washing of the new car was the worst, lots of water spots and windows were wiped with a dirty rag, Collin had a second wash and I don’t think they did it. Collin was an amazing young man who went out of his and windows were wiped with a dirty rag, Collin had a second wash and I don’t think they did it. Collin was an amazing young man who went out of his way to sell me the car I always wanted. More
by ELAINESOL1250
Employees Worked With
Chris Smith, Collin Griffin
April 19, 2021
My Mazda is nearly 10 years old and Alan Webb Mazda has been my exclusive choice for servicing my car. The services include reminders, transparent explanation of current and future repair needs, comprehens been my exclusive choice for servicing my car. The services include reminders, transparent explanation of current and future repair needs, comprehensive history of my car and best of all 5 star customer service! More
by SUZAN.KARP
Employees Worked With
Alicia Benshoof
April 17, 2021
Wonderful place,, very good service. Friendly staff. Very clean waiting room with coffee, wifi, etc. I enjoy your service sincerely August 2011 and I am going to continue Very clean waiting room with coffee, wifi, etc. I enjoy your service sincerely August 2011 and I am going to continue More
by REDSWAN47
Employees Worked With
Alicia Benshoof, Detrik Blue
April 17, 2021
Alicia was nice and courteous. My check engine light came on the beginning of March...called and couldn't get an appt until March 30. I thought that was too long of a wait! Otherwise I would have given you on the beginning of March...called and couldn't get an appt until March 30. I thought that was too long of a wait! Otherwise I would have given you five stars. More
by ginny-ron
Employees Worked With
Alicia Benshoof
April 16, 2021
I appreciated the pleasant and efficient assistance with purchasing my car. There was no pressure and I found it an easy experience so would recommend Alan Webb Mazda. purchasing my car. There was no pressure and I found it an easy experience so would recommend Alan Webb Mazda. More
by thompsondennice
Employees Worked With
Frank?, Blake Labay, Jay Salaz
