Alan Webb Mazda

I had a great experience at Alan Web Mazda! Chris Smith was very professional, nice, and helpful. I would recommend this dealership for anyone looking for there next vehicle! was very professional, nice, and helpful. I would recommend this dealership for anyone looking for there next vehicle! More

The dealership was incredibly helpful and knowledgeable. Blake was able to answer all my questions about the vehicle. I would recommend this dealership to anyone who's interested in getting a Mazda. Blake was able to answer all my questions about the vehicle. I would recommend this dealership to anyone who's interested in getting a Mazda. More

Not happy about cost and time plus I already stated my experience earlier in a survey. Charged more than should have and took twice as long as should have. A dirty rag was used to wipe down interior as w experience earlier in a survey. Charged more than should have and took twice as long as should have. A dirty rag was used to wipe down interior as well. I watched as employee sprayed the dirty rag with cleaner then wipe down again which caused a muddy smear on console. I cleaned up when I got home! More

Their service was prompt and respectful. The service department suggested other preventive maintenance but was not pushy. I appreciated that. I will continue to get my Mazda serviced here. Also, I appre department suggested other preventive maintenance but was not pushy. I appreciated that. I will continue to get my Mazda serviced here. Also, I appreciated a call back to explain how I could drop off my vehicle early. More

Dealer was very straightforward, and did not pressure me or rush me. They took the time to explain all the costs. I had a good experience. or rush me. They took the time to explain all the costs. I had a good experience. More

I Miss having car vacuumed and washed. The people I dealt with were Polite and helpful. Explained service received and needed. Overall good experience . Thanks dealt with were Polite and helpful. Explained service received and needed. Overall good experience . Thanks More

Rude customer service, they talked amongst themselves instead of tending to the customer. A lot of side talking and not being efficient with my time. instead of tending to the customer. A lot of side talking and not being efficient with my time. More

They are very nice there, communicate well, and seem to do good work. Derik was great. I had a good experience buying my car there, six years ago, and I plan to buy the next one there, also. do good work. Derik was great. I had a good experience buying my car there, six years ago, and I plan to buy the next one there, also. More

The customer reps were very friendly and called to confirm all the work being done and to confirm the price. Detrick went through everything found and done. It all went very smoothly confirm all the work being done and to confirm the price. Detrick went through everything found and done. It all went very smoothly More

Zero stars would be a more adequate rating. Repeatedly tried to get me to pay $175.00 for services rendered on what I requested to be the free service that came with purchase of the vehicle, at Alan Webb. tried to get me to pay $175.00 for services rendered on what I requested to be the free service that came with purchase of the vehicle, at Alan Webb. Either way, will never use them again, or buy another car from this dealership, as the service department is a direct reflection of general business practices at hand. More