Alan Webb Mazda
Vancouver, WA
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1,251 Reviews of Alan Webb Mazda
Customer rep was on the phone and made no point acknowledging I was there. Ten minutes later another rep came and asked if I'd been helped. She took care of it. Wait time was about an hour. Re acknowledging I was there. Ten minutes later another rep came and asked if I'd been helped. She took care of it. Wait time was about an hour. Rep said only, "Your car is ready. All green checks." The car smelled of cigarette smoke when I got in to drive it home. I do not smoke nor has it had anyone in it who smokes. My previous experience was superb. I trust the next one will be the same? More
I found everyone to be polite, professional and helpful. Quick service. Completed the work on time. Clear explanation of work done and furthet work needed. Great job. Quick service. Completed the work on time. Clear explanation of work done and furthet work needed. Great job. More
Great customer service. Prompt and attentive . The service department was exceptional, I appreciate the staff and quality service they did. Very efficient. The front desk was very nice as well. service department was exceptional, I appreciate the staff and quality service they did. Very efficient. The front desk was very nice as well. More
Detrick was terrific! Best communication I have had since coming to service department. Everything was fixed as requested and no surprise charges, which in itself was a welcome surprise. Seems like y since coming to service department. Everything was fixed as requested and no surprise charges, which in itself was a welcome surprise. Seems like you have a different group of people, more customer service oriented. This is much appreciated! More
Customer service representative gave the best service I have had in a very long time ! Thumbs up! And the wait was half what was first informed. have had in a very long time ! Thumbs up! And the wait was half what was first informed. More
The salesman was friendly and willing to work with me on the price I wanted to pay. The negotiations didn’t drag out and were quick and smooth, it was an overall good experience the price I wanted to pay. The negotiations didn’t drag out and were quick and smooth, it was an overall good experience More
I have no problems with the service from this dealership. In fact the service is faster and more practical than some other dealerships. I am satisfied with my purchase and the service. In fact the service is faster and more practical than some other dealerships. I am satisfied with my purchase and the service. More
Great buying experience. Ryan Sundine was our salesman and he made the process easy. Found the car via your website and traveled from Boise Idaho to make the purchase. and he made the process easy. Found the car via your website and traveled from Boise Idaho to make the purchase. More


