Alan Webb Mazda
Vancouver, WA
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1,246 Reviews of Alan Webb Mazda
I couldn’t turn off my car and needed get it fixed the same day. They took my car the same day and fixed it. Excellent service. In two hours I got my car back. same day. They took my car the same day and fixed it. Excellent service. In two hours I got my car back. More
The staff is always professional and the dealership is clean. My car was finished on time as usual. Thank you for great customer service. Shelly clean. My car was finished on time as usual. Thank you for great customer service. Shelly More
Installed a replacement panal on the driver’ seat. Took about an hour and a half and it’s functioning fine. Good work, always friendly and polite people about an hour and a half and it’s functioning fine. Good work, always friendly and polite people More
It was a pleasure doing business with them. Ryan was knowledgeable about the vehicles, explained all the safety features, and wasn’t pushy. Handling the financing and paperwork was professional and Marc knowledgeable about the vehicles, explained all the safety features, and wasn’t pushy. Handling the financing and paperwork was professional and Marc was very helpful, going out of his way to find me the best rate. Thank you to all. More
Chris was very responsive to our needs and to get things accomplished as quick as possible. He explained the loan and different options available to us. Have not had any issues contacting him. accomplished as quick as possible. He explained the loan and different options available to us. Have not had any issues contacting him. More
Customer rep was on the phone and made no point acknowledging I was there. Ten minutes later another rep came and asked if I'd been helped. She took care of it. Wait time was about an hour. Re acknowledging I was there. Ten minutes later another rep came and asked if I'd been helped. She took care of it. Wait time was about an hour. Rep said only, "Your car is ready. All green checks." The car smelled of cigarette smoke when I got in to drive it home. I do not smoke nor has it had anyone in it who smokes. My previous experience was superb. I trust the next one will be the same? More
I found everyone to be polite, professional and helpful. Quick service. Completed the work on time. Clear explanation of work done and furthet work needed. Great job. Quick service. Completed the work on time. Clear explanation of work done and furthet work needed. Great job. More
Great customer service. Prompt and attentive . The service department was exceptional, I appreciate the staff and quality service they did. Very efficient. The front desk was very nice as well. service department was exceptional, I appreciate the staff and quality service they did. Very efficient. The front desk was very nice as well. More
Detrick was terrific! Best communication I have had since coming to service department. Everything was fixed as requested and no surprise charges, which in itself was a welcome surprise. Seems like y since coming to service department. Everything was fixed as requested and no surprise charges, which in itself was a welcome surprise. Seems like you have a different group of people, more customer service oriented. This is much appreciated! More