Alan Webb Mazda

Your communication with me via texts was stellar during this a process. The use of a loaner car was also extremely helpful and much appreciated. Thanks! this a process. The use of a loaner car was also extremely helpful and much appreciated. Thanks! More

This dealership was one of the most pleasant dealerships I have had to visit so far. Nobody likes going to a car dealership and arguing with greasy car salesmen, but Alan Webb Mazda breaks this tradition an I have had to visit so far. Nobody likes going to a car dealership and arguing with greasy car salesmen, but Alan Webb Mazda breaks this tradition and actually makes purchasing a car a painless and efficient process. More

We had a great experience shopping for our car at Alan Webb Mazda. Ryan Varner was very knowledgeable and answered all of our questions. We didn't feel pressured or uncomfortable at any time during the pr Webb Mazda. Ryan Varner was very knowledgeable and answered all of our questions. We didn't feel pressured or uncomfortable at any time during the process. We will definitely return for future vehicle purchases. More

Very friendly and supportive of finding issues that occurred with vehicle. Car was there for several days, appreciated loaner vehicle since we had only had the car a week when issues occurred, but as m occurred with vehicle. Car was there for several days, appreciated loaner vehicle since we had only had the car a week when issues occurred, but as many businesses are experiencing right now, staffing levels may be an issue? Asked about scheduling future appts and even oil changes are scheduling way out, takes over a month to get in currently. More

Had two issues with service department. Tech left oil drain plug loose after oil service and failed to fix and pay attention to tsb about squealing wheel bearing when brought in for related noise. Both drain plug loose after oil service and failed to fix and pay attention to tsb about squealing wheel bearing when brought in for related noise. Both times had to return vehicle to service which was inconvenient and time consuming. Eventually fixed both problems, but didn’t inspire confidence in abilities. At one point after getting the vehicle back when wheel bearing noise was not corrected, I called to make an appointment saying it wasn’t fixed and the response was “okay”, not even an “I’m sorry”. Sent in a complaint via website email and received a call from the sales department asking what new car I was interested in. Told the sales rep that my email was a complaint about service and to direct it to the proper staff. Never received any response. More

Detrik was awesome: inherited my closed recall issue, contacted the people in charge, got re-repairs approved and my car scheduled all in the time he said he would! Car repaired and I'm happy and safe! contacted the people in charge, got re-repairs approved and my car scheduled all in the time he said he would! Car repaired and I'm happy and safe! More

Service was completed timely and done in a professional manner. manner. More

Staff were great. Got me in quickly. Got the work done fast. fast. More

I took my new car in for the first oil change,was surprised that they did not vacuum the floors inside the car. My other car at Toyota always did and washed it. The girl in the office in the service surprised that they did not vacuum the floors inside the car. My other car at Toyota always did and washed it. The girl in the office in the service department was very nice and friendly More