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Alan Webb Mazda

Vancouver, WA

4.7
1,246 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,246 Reviews of Alan Webb Mazda

September 02, 2021

Excellent service and helpful personnel. Car was delivered clean full tank of gas any and all questions were answered. Finance person and salesman help to complete the process as quick as possible. More

by bigmacattack0723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Marc Allen, Chris Smith, Jacob Cooksey, Jay Salaz, Alicia Benshoof
Sep 02, 2021 -

Alan Webb Mazda responded

Peter, That's great to hear. Thanks for sharing your experience with us. We are pleased to hear that our staff was helpful and provided excellent service. We look forward to seeing you and your new Mazda CX5 in the future. Take care and have a wonderful Labor Day Weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 01, 2021

Always great fast prompt service. I never have to question if the work is done, done properly etc. great customer service as well. Thank you More

by Tammi Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 02, 2021 -

Alan Webb Mazda responded

Tammi, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that your services continue to be prompt and thorough. We look forward to seeing you and your Mazda6 in the future. Take care and have a wonderful Labor Day Weekend! Sincerely, Your Alan Webb Mazda Auto Family

August 30, 2021

They took me at my appt time. I was able to wait for my car since it was only a little over an hour. Detrick was very courteous and let me know details as the mechanic was working on my car . We have bee More

by lynnwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 02, 2021 -

Alan Webb Mazda responded

Tracy, thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Detrick was courteous and thorough with your service details. Thank you for being a loyal client and choosing Alan Webb Mazda for your Mazda CX-9's service needs. Take care and have a wonderful Labor Weekend! Sincerely, Your Alan Webb Mazda Auto Family

August 26, 2021

Everyone has been very polite and friendly.Work is Everyone has been very polite and friendly. Work is performed in a timely manner. Safe and clean envirinment while waiting. I have never left feeli More

by Tari L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Tari, thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

Working with Blake was one of the best car buying experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they wo More

by tiffaneyblaikie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Labay, Kyle Ward
Aug 27, 2021 -

Alan Webb Mazda responded

Tiffaney, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

Had service problem between 2 dealerships. Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia More

by wgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

I've been to nearly all of the Mazda dealers in the Portland/Vancouver metro area. While I've always had good sales support, the service support has not always been great. I chose Alan Webb because I a More

by Sheilamason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Sheila, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

August 20, 2021

The service was awesome but I have to say the phones calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it More

by CAE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Your satisfaction is important to us. Thank you for your feedbck. Your insights help us to provide a positive customer experience for you and others. We look forward to seeing you in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

August 19, 2021

Had a major part go out. They worked with warranty for me and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting peri More

by MERLE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 18, 2021

We are repeat customers for the last 11 years. I appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. More

by Davemc15
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Jay Salaz, Ryan Varner
Aug 27, 2021 -

Alan Webb Mazda responded

Dave, Thanks for the amazing review and rating, (name)! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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