Alan Webb Mazda
Vancouver, WA
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1,244 Reviews of Alan Webb Mazda
They took me at my appt time. I was able to wait for my car since it was only a little over an hour. Detrick was very courteous and let me know details as the mechanic was working on my car . We have bee car since it was only a little over an hour. Detrick was very courteous and let me know details as the mechanic was working on my car . We have been bringing our car here since we bought it in 2012. More
Everyone has been very polite and friendly.Work is Everyone has been very polite and friendly. Work is performed in a timely manner. Safe and clean envirinment while waiting. I have never left feeli Everyone has been very polite and friendly. Work is performed in a timely manner. Safe and clean envirinment while waiting. I have never left feeling that I had been lied to or cheated. More
Working with Blake was one of the best car buying experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they wo experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they worked. More
Had service problem between 2 dealerships. Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia was also outstanding, quick and very helpful. More
I've been to nearly all of the Mazda dealers in the Portland/Vancouver metro area. While I've always had good sales support, the service support has not always been great. I chose Alan Webb because I a Portland/Vancouver metro area. While I've always had good sales support, the service support has not always been great. I chose Alan Webb because I am now working from home and they are located the closest to me. My experience with service was great! Very efficient, on time, and no up-selling of potentially unnecessary service actions. I will be back! More
The service was awesome but I have to say the phones calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it More
Had a major part go out. They worked with warranty for me and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting peri and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting period. More
We are repeat customers for the last 11 years. I appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. More
I had a pleasant straightforward experience buying a new Mazda CX3. Everyone seemed knowledgeable and helpful. Came in and left same day with the car I wanted. Mazda CX3. Everyone seemed knowledgeable and helpful. Came in and left same day with the car I wanted. More
Very professional staffVery helpful and detailed Very professional staff Very helpful and detailed oriented in their customer service. Honest business practices, don't try to up-sell things regardi Very professional staff Very helpful and detailed oriented in their customer service. Honest business practices, don't try to up-sell things regarding repairs They gave me a free Lyft ride home so I wouldn't have to spend three hours waiting. Great service all the way around. I always take my car here for service More