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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

August 30, 2021

They took me at my appt time. I was able to wait for my car since it was only a little over an hour. Detrick was very courteous and let me know details as the mechanic was working on my car . We have bee More

by lynnwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 02, 2021 -

Alan Webb Mazda responded

Tracy, thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Detrick was courteous and thorough with your service details. Thank you for being a loyal client and choosing Alan Webb Mazda for your Mazda CX-9's service needs. Take care and have a wonderful Labor Weekend! Sincerely, Your Alan Webb Mazda Auto Family

August 26, 2021

Everyone has been very polite and friendly.Work is Everyone has been very polite and friendly. Work is performed in a timely manner. Safe and clean envirinment while waiting. I have never left feeli More

by Tari L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Tari, thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

Working with Blake was one of the best car buying experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they wo More

by tiffaneyblaikie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Labay, Kyle Ward
Aug 27, 2021 -

Alan Webb Mazda responded

Tiffaney, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

Had service problem between 2 dealerships. Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia More

by wgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 25, 2021

I've been to nearly all of the Mazda dealers in the Portland/Vancouver metro area. While I've always had good sales support, the service support has not always been great. I chose Alan Webb because I a More

by Sheilamason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Sheila, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

August 20, 2021

The service was awesome but I have to say the phones calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it More

by CAE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Your satisfaction is important to us. Thank you for your feedbck. Your insights help us to provide a positive customer experience for you and others. We look forward to seeing you in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

August 19, 2021

Had a major part go out. They worked with warranty for me and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting peri More

by MERLE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 18, 2021

We are repeat customers for the last 11 years. I appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. More

by Davemc15
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Jay Salaz, Ryan Varner
Aug 27, 2021 -

Alan Webb Mazda responded

Dave, Thanks for the amazing review and rating, (name)! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

August 18, 2021

I had a pleasant straightforward experience buying a new Mazda CX3. Everyone seemed knowledgeable and helpful. Came in and left same day with the car I wanted. More

by 2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jordan Metz, Kyle Ward
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thanks for the amazing review and rating, (name)! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

August 18, 2021

Very professional staffVery helpful and detailed Very professional staff Very helpful and detailed oriented in their customer service. Honest business practices, don't try to up-sell things regardi More

by MARYLAGARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

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