Alan Webb Mazda

Dietrich was amazing. Hands down the most thorough and kind person I have encountered at the dealership, he was personable and quick with communication about my vehicle. He made my entire experience turn kind person I have encountered at the dealership, he was personable and quick with communication about my vehicle. He made my entire experience turn from a huge hassle and stress into feeling taken care of and confident my car would be in good hands! More

Dedrik Blue was great. Service took almost a week, but Dedrik Blue was great. Service took almost a week, but was kept informed of progress. Appreciated the loaner car. But my only negative is that af Dedrik Blue was great. Service took almost a week, but was kept informed of progress. Appreciated the loaner car. But my only negative is that after spending almost $2500.00 on repairs, a car wash would have been great. LOL More

Excellent customer service. Detrick was very professional & friendly. As for the maintenance service everything is PERFECT. Since I’ve purchased my Mazda in 2018 brand new I’ve been Happy with the service I’ & friendly. As for the maintenance service everything is PERFECT. Since I’ve purchased my Mazda in 2018 brand new I’ve been Happy with the service I’ve received from the beginning all the way through the checking in for maintenance service as well as the work done to my car. More

Scheduled appointment very easily by just giving them a call. Day of service I was running late and they easily moved my appointment to a later time that was convenient for me. The service department offer call. Day of service I was running late and they easily moved my appointment to a later time that was convenient for me. The service department offer Lyft rides, to and from Mazda (I’m sure there’s a limitation as to how far). Service was same day turn around. Team is very efficient, overall great experience! More

Communication level was efficient, service representative was pleasant, everything was out in the open, no surprises, and the outcome was excellent. Unique situation handled without issue. was pleasant, everything was out in the open, no surprises, and the outcome was excellent. Unique situation handled without issue. More

It took almost two hours to get my oil changed & A tire rotation. We have life time oil changes, Is it worth it. We are not sure ! rotation. We have life time oil changes, Is it worth it. We are not sure ! More

Ryan was welcoming and great to work with. He took the the time to show us all models available from Mazda to choose which was right for us. the time to show us all models available from Mazda to choose which was right for us. More

The persons who helped with work on my CX 9 were nice and kept me updated on what was going on. I requested a check on my visor. They checked and had the part in the color I needed, and installed it the same kept me updated on what was going on. I requested a check on my visor. They checked and had the part in the color I needed, and installed it the same day. I am pleased. More

Fantastic customer service, kudos to Detrik, he’s real asset and proficient person to have working the front desk .Also a pleasant and accommodating waiting area. asset and proficient person to have working the front desk .Also a pleasant and accommodating waiting area. More

They were very polite, but offered the same bait and switch and sleight of hand as other dealers. At least it was relatively quick and I have a great car. My other Mazdas have been fantastic. switch and sleight of hand as other dealers. At least it was relatively quick and I have a great car. My other Mazdas have been fantastic. More