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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

September 20, 2021

Friendly and knowledgeable. I came in for an educator oil change and they checked my tires. They make sure you are taken care of. More

by NATALIEMAE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Sep 20, 2021 -

Alan Webb Mazda responded

Natalie, Great! We are pleased to hear that our staff was friendly and knowledgeable. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your CX-9's service needs. Take care and have a wonderful week! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

Best experience I've had at a dealership. Wasn't pressured, didn't feel cheated nor did I feel guilty after purchasing my 2019 Mazda 6 Signature. Went to several dealerships and was disappointed bec More

by boalalexander7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Marc Allen, Chris Smith, Blake Labay, CJ Seaman, Collin Griffin, David Milbrandt, Ryan Varner, Jordan Metz, Retha Al-Baiaty
Sep 17, 2021 -

Alan Webb Mazda responded

Ryan, Fantastic! We are thrilled to hear that your purchase was the best experience with our pressure-free approach and valued pricing. We value your time and feedback. We look forward to seeing you and your new Mazda6 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

The staff are very friendly and extremely helpful. They provided me with updates and informed me the tire promotion they have going on. More

by 70cherrysheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Sep 17, 2021 -

Alan Webb Mazda responded

Hello, We are happy to hear that your service was informative and our staff was friendly and helpful. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. We look forward to seeing you in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

They did a free oil change on my car for working in education. It was fast and easy. More

by Kuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 17, 2021 -

Alan Webb Mazda responded

Shannon, Thank you for all the hard work and continued efforts that you have made with educating our youth. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Denali's service needs. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

September 13, 2021

Goid job guys, you found the problem immediately and your service was prompt and of outmost quality. Thanks again Detrik and to your team of technicians in the back! More

by adriannicoara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 17, 2021 -

Alan Webb Mazda responded

Marina, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your service was prompt and of good quality. We look forward to seeing you and your Cx-5 in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Famikly

September 13, 2021

Organized front desk, good service, car ready when they said it would be. Didn't perform unnecessary work. More

by gshaloum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, June White
Sep 17, 2021 -

Alan Webb Mazda responded

Gail, Awesome! We are pleased to hear that your service was timely, good, and forthright. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda3's service needs. We look forward to seeing you in the future. Have a wonderful weekend and take care! Sincerely, Your Alan Webb Mazda Auto Family

September 11, 2021

Quick and great service. Love the lube for life program. Have bought 4 cars from Alan Webb and no regrets at all. Do wish that appointments could be made sooner to the time needed but I just need to remembe More

by sav2463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Sep 13, 2021 -

Alan Webb Mazda responded

Stephen, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are happy to hear that your service was quick and great and that we have earned your repeat business. We look forward to seeing you and your CX-3 in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Mazda Auto Family

September 10, 2021

Friendly and helpful reception. Job adequately done. Would have been helpful if someone could have taken me through a quick tour of my new apple CarPlay before I drove away. More

by dhazen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only spoke with the receptionist.
Sep 10, 2021 -

Alan Webb Mazda responded

Hello, We are sorry we fell short of your expectations. thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to stop by for a quick tutorial of your AppleCar or feel free to let us know if you have any questions and/or concerns. Sincerely, Your Alan Webb Mazda Auto Family

September 10, 2021

Dietrich was amazing. Hands down the most thorough and kind person I have encountered at the dealership, he was personable and quick with communication about my vehicle. He made my entire experience turn More

by TAMITRON_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 10, 2021 -

Alan Webb Mazda responded

Tamra, Awesome! We are pleased to hear that Detrik was amazing. We value your time and feedback. We look forward to seeing you and your Mazda CX5 in the future. Thank you for choosing Alan Webb Mazda for your CX5's service needs. Sincerely, Your Alan Webb Mazda Auto Family

September 09, 2021

Dedrik Blue was great. Service took almost a week, but Dedrik Blue was great. Service took almost a week, but was kept informed of progress. Appreciated the loaner car. But my only negative is that af More

by Mazdafinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 10, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

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