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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

October 05, 2021

Easy and efficient check inNo waiting, in and Easy and efficient check in No waiting, in and out. Entire process in under 1 hour More

by AUTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Oct 06, 2021 -

Alan Webb Mazda responded

Auton, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your service was easy and efficient. We look forward to seeing you and your Mazda6 in the future. Have a great day! Sincerely, Your Alan Webb Mazda Auto Family

October 02, 2021

Alan Webb Mazda did an amazing job servicing my car. They were able to get off all of the tough hard water spots on my car and put the protective coating on it to prevent it from getting more. My CX-5 looks More

by a_xo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Chris Smith, Chris Smith, Jay Salaz, Detrik Blue
Oct 04, 2021 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik was a great help and that your CX-5 looks immaculate. We look forward to seeing you and your Mazda CX-5 in the future. Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

October 02, 2021

They had the right car, and I was very picky, at the right price (below KBB), no pressure. Great buying experience. More

by Ian.Kent0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jordan Metz, Kyle Ward
Oct 04, 2021 -

Alan Webb Mazda responded

Ian, Excellent! We are pleased to hear that you had a great buying experience. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your Legacy in the future. Sincerly, Your Alan Webb Mazda Auto Family

September 25, 2021

I have a Mazda 6 that has a VERY expensive battery. I called Alan Webb Mazda service and they quoted me a $75 service charge to install the battery. When I picked up my car and they gave me the bill, the More

by Grooves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Sep 27, 2021 -

Alan Webb Mazda responded

Hello, We are pleased to hear that Alicia put your reservations at ease and earned your future business. We value your time and feedback. It helps us to grow a positive customer experience. Thank you for choosing Alan Webb Mazda for your Vehicle's service needs. Take care and have a wonderful week! Sincerely, Your Alan Webb Mazda Auto Family

September 24, 2021

Car ready on time, excellent service. Service advisor was very helpful and informative. Area very clean More

by JAMMOE326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Sep 27, 2021 -

Alan Webb Mazda responded

Jim, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your service was excellent, on time, and your service advisor was helpful. We look forward to seeing you and your CX9 in the future. Take care and have a great week! Sincerely, Your Alan Webb Mazda Auto Family

September 24, 2021

Typically good service. Was a little upset when I had to return for a headlamp adjustment but they got me in quickly the next day and rectified the problem within an hour More

by TGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Sep 27, 2021 -

Alan Webb Mazda responded

Tucker, We apologize for the inconvenience of having to come back. We appreciate the opportunity to rectify the problem. Thank you for taking the time to share your experience. We value your time and feedback. We look forward to seeing you and your Mazda3 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

September 23, 2021

Staff were eager to get my car checked in and ready for scheduled maintenance. They were also fast and efficient in completing this service. Very pleased with A.W. Mazda’s attention to detail and appreci More

by J-HSTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Quiding
Sep 24, 2021 -

Alan Webb Mazda responded

Hellen, Awesome! We are pleased to hear that your service was meet eagerness and efficiency. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX9's service needs. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 22, 2021

Mazda was offering school district employees a free oil change to start their year off right. I greatly appreciate it!!! More

by barbarahowe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 22, 2021 -

barbarahowe13 responded

Mazda was offering school district employees a free oil change to start their year off right. I greatly appreciate it.

Sep 24, 2021 -

Alan Webb Mazda responded

Barbara, Thank you for taking the time to share this nice review and for serving our community. We value your time and feedback. We look forward to seeing you and your CX-5 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 22, 2021

They are very friendly and they have quick service. It was very nice and clean in the waiting area as well. More

by dories-coach-09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 24, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

September 21, 2021

Good work on recall for 2017 Mazda 3 Touring 2.5 manual for windshield wiper module. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Sep 24, 2021 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Juan! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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