Alan Webb Mazda

Had service problem between 2 dealerships. Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia Benshoof was outstanding - professional and caring. You really have a gem in Alicia. Promotion or raise? Gentlemen who worked along side Alicia was also outstanding, quick and very helpful. More

Working with Blake was one of the best car buying experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they wo experiences we’ve ever had. He had the car we wanted waiting for us on arrival and was very thorough with explaining all the features and how they worked. More

The service was awesome but I have to say the phones calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it calls and texts and emails afterwards could be less. Being woken up at 8:30 AM didn’t make me want to do it More

Had a major part go out. They worked with warranty for me and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting peri and got everything covered. Also the part took 4 weeks to get in (not their fault) and they hooked me up with a loaner for a stress free waiting period. More

Very professional staffVery helpful and detailed Very professional staff Very helpful and detailed oriented in their customer service. Honest business practices, don't try to up-sell things regardi Very professional staff Very helpful and detailed oriented in their customer service. Honest business practices, don't try to up-sell things regarding repairs They gave me a free Lyft ride home so I wouldn't have to spend three hours waiting. Great service all the way around. I always take my car here for service More

I had a pleasant straightforward experience buying a new Mazda CX3. Everyone seemed knowledgeable and helpful. Came in and left same day with the car I wanted. Mazda CX3. Everyone seemed knowledgeable and helpful. Came in and left same day with the car I wanted. More

We are repeat customers for the last 11 years. I appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. appreciate the straightforward and friendly service, both in buying and maintenance. I recommend if you're looking for reliable and sporty cars. More

Excellent receptionist and service, Very friendly, efficient and on time, easy to make appointments, good text message reminders, very friendly receptionist, I didn’t meet to service people so I can’t efficient and on time, easy to make appointments, good text message reminders, very friendly receptionist, I didn’t meet to service people so I can’t speak for them but it seems they did a very good job. Just a bit pricey, but not unusual for a dealership. Thank you. More

Detrik Blue was very friendly, professional and followed up with me via phone when there was a slight delay with my car service. I added an additional service to my car that was not mentioned before my appo up with me via phone when there was a slight delay with my car service. I added an additional service to my car that was not mentioned before my appointment. Detrik had no problem fitting it in and provided the cost details. More

Chris Smith was a knowledgeable, helpful salesman. Manager Jay- not so much. When he offered us $9k for our trade in, said it was “the best he could do.” (We knew it was worth just under $12k.) Five m Manager Jay- not so much. When he offered us $9k for our trade in, said it was “the best he could do.” (We knew it was worth just under $12k.) Five minutes after we drove away he called to offer us $11k. This behavior led us to conclude he lied about “the best he could do,” loosing his credibility and our trust. Later that day, I spoke with salesman Jordan & we agreed to $11,500. Next day we came to close the deal with Chris. We asked to meet Jay to discuss previous days events. Jay was dismissive, arrogant and condescending- not good qualities in a car salesman/ manager. The ONLY reason we proceeded with the deal was because of your stellar service department. Following pages ask to rate your employees. I couldn’t give Jay a minus star rating, so chose 1. More