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Alan Webb Mazda

Vancouver, WA

4.7
1,246 Reviews
Call Dealership (360) 334-3000

3716 NE 66th Ave

Vancouver, WA

98661

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1,246 Reviews of Alan Webb Mazda

March 07, 2022

Simple recall which should have taken an house but ended up taking a day. Courteous staff and they handled it well. More

by AB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Mar 16, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that our staff was courteous. We are sorry for the lengthy appointment. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 07, 2022

Chris Smith was an excellent Sales Rep. Starting with email conversations to the actual dealership transaction. More

by MMOLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, David Milbrandt
Report | Print
Mar 16, 2022 -

Alan Webb Mazda responded

Michael, We are pleased to hear that Chris was an excellent sales rep from start to finish. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your Mazda CX-30 in the future. Take care and enjoy your new Mazda! Sincerely, Your Alan Webb Mazda Auto Family

March 05, 2022

A pleasant and friendly experience. No high sales pitching. I would definitely recommend to a friend 😊 More

by lazydaysys2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Milbrandt, Jay Salaz, James Durr, Nick Kennedy
Report | Print
Mar 16, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your experience was pressure-free earing your recommendation. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

March 01, 2022

If you want to have a nice car buying experience without working with slicked up robots with fake personalities, check out Webb's Mazda. They have a great sales team that appear to work together for the be More

by calbert3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The parts guy was great on 2/23/22 at 6:30ish, Chris Smith, CJ Seaman, Retha Al-Baiaty, Kyle Ward
Report | Print
Mar 02, 2022 -

Alan Webb Mazda responded

Hello, Thank you so kindly for your nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that our staff was a cohesive team providing the best customer service. We hope to see you soon. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 01, 2022

Service department was able to repair my tire quickly this afternoon, and did a simple patch so I could keep on driving, and not have to replace my tires right away. This is very much appreciated! More

by wesgarton26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Mar 02, 2022 -

Alan Webb Mazda responded

Wes, We are pleased to hear that we were able to get you back on the road safely. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your service needs. We look forward to seeing you and your CX-5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

February 28, 2022

Made me realize I should change my own oil and filter. 4 stars for saving me money in the long run! More

by Palmersquall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Mar 02, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 230 or floydq@alanwebbautogroup.com

February 27, 2022

I wasn’t planning on buying a car. Red was informative with his information regarding Mazda vehicles. More

by michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Retha Al-Baiaty
Report | Print
Feb 28, 2022 -

Alan Webb Mazda responded

Michelle, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that Red was informative. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

February 23, 2022

Collin was very helpful. The dealership was very honest with us and followed through with what was promised. More

by venemafamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Griffin, Jay Salaz
Report | Print
Feb 25, 2022 -

Alan Webb Mazda responded

Amber, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Colin was very helpful and we delivered an honest purchase and a fulfilled promise. We look forward to seeing you and your 4Runner in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

February 13, 2022

Professional service with clear communication. Did a comprehensive job of dignosing and resolving the problem. More

by DRIZZTBL0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Feb 14, 2022 -

Alan Webb Mazda responded

Richard, We are pleased to hear that our service was professional with clear communication. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX-5's service needs. We look forward to seeing you in the future. Have a great day and take care! Sincerely, Your Alan Webb Mazda Auto Family

February 11, 2022

From beginning to end my service experience was first class. My check in was easy, the service person was professional and my wait was extremely pleasant. More

by IRAMORRIS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Report | Print
Feb 11, 2022 -

Alan Webb Mazda responded

Ira, Thank you for taking the time to share this nice review with a 5-star rating. we value your time and feedback. We are pleased to hear that your service was first class. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

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