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Alan Webb Mazda

Vancouver, WA

4.7
1,246 Reviews
Call Dealership (360) 334-3000

3716 NE 66th Ave

Vancouver, WA

98661

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1,246 Reviews of Alan Webb Mazda

February 11, 2022

Chris Smith and James Durr made leasing my new car a smooth process from beginning to end. They listened to me, answered my questions and located the specific vehicle I was looking for. Both were prof More

by Nancygreen50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Collin Griffin, David Milbrandt, James Durr
Report | Print
Feb 11, 2022 -

Alan Webb Mazda responded

Nancy, Awesome! We are thrilled to hear that Chris and James made leasing your new car a smooth process. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your new Mazda CX-5 in the future. Take care and have a lovely day! Sincerely, Your Alan Webb Mazda Auto Family

February 11, 2022

Dietrich and the Service staff did an awesome job on my BMW and I left with a $85 bill!!! Woo-hoo. Drives like new!!! More

by jaycsalaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Jacob Cooksey, Detrik Blue
Report | Print
Feb 14, 2022 -

Alan Webb Mazda responded

Jay, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik and the service staff performed an awesome job with servicing your BMW. We look forward to seeing you and your BMW in the future. Have a great day! Sincerely, Your Alan Webb Mazda Auto Family

February 10, 2022

Great service and communication. Arranged a Lyft for me to and from my house while the vehicle was in shop. Easy to text and get updates. More

by RYANC.RUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Report | Print
Feb 11, 2022 -

Alan Webb Mazda responded

Ryan, We are happy to read that your service was great and accommodating. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your CX-5's service needs. We look forward to seeing you again. Sincerely, Your Alan Webb Mazda Auto Family

February 10, 2022

Friendly. On time. Clean. Gets things done fast. Easy to get in and out of the place. More

by fayzelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know the name of gal at front
Report | Print
Feb 11, 2022 -

Alan Webb Mazda responded

Faye, We are pleased to hear that your service was on time, clean, and friendly. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda2's service needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

February 09, 2022

I had a strange electrical / sensor issue with my car. The problem was found and fixed at a reasonable cost. More

by GRANT.AUSTIN.INBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Feb 11, 2022 -

Alan Webb Mazda responded

Grant, Thank you for taking the time to share this review with a 5-star rating. We value your time and feedback. We are pleased to hear that we were able to address your concern at a reasonable cost. We look forward to seeing you and your Mazda CX5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family.

February 02, 2022

More often than not a very pleasant atmosphere. No pressure from sales, service or parts departments. More

by sherriffscott90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Feb 02, 2022 -

Alan Webb Mazda responded

William, Thank you for taking the time to share this nice review and a 5-star rating. We are pleased to hear that we continue to provide a pleasant atmosphere free of pressure. We look forward to seeing you and your Mazda3 in the future. Have a wonderful day and take care! Sincerely, Your Alan Webb Mazda Auto Family

February 01, 2022

Excellent service on my vehicle. Detrick was very helpful in helping me get my vehicle in on short notice. More

by J15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Feb 02, 2022 -

Alan Webb Mazda responded

Hello, Awesome! We are pleased to hear that Detrik was very helpful and accommodating while providing excellent service. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. Have a great day! Sincerely, Your Alan Webb Mazda Auto Family

January 31, 2022

Detrik is awesome! He was very helpful and informative in letting me know it might take a little while. he gave me a loaner so I didn’t have to wait around at the dealership. All around good experience and I More

by blake.labay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cooksey, Detrik Blue, June White, Mikayla Parker
Report | Print
Jan 31, 2022 -

Alan Webb Mazda responded

Blake, Thank you for taking the time to share this kind review with a 5-sta rating. We value your time and feedback. We are pleased to hear that your service was a good experience. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 31, 2022

Service was done quickly and the staff was super nice. Would suggest vacuum service for driver side. Would be a nice touch and I’ve seen other dealers so that as a courtesy. More

by laurieknaup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Report | Print
Feb 02, 2022 -

Alan Webb Mazda responded

Laurie, Thank you for taking the time to share this review with a 5-star rating. We value your time and feedback. Your insights help us to build a more positive customer experience for you and others. We are pleased to hear that your service was performed quickly and that our staff were super nice. We look forward to seeing you and your CX5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 28, 2022

Great service by Detrik. Car was delivered half an hour earlier than promised! Good job! More

by gls0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Jan 31, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik provided great service and your service was prompt. We look forward to seeing you in the future. Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

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