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Alan Webb Mazda

Vancouver, WA

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rated
0 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

February 10, 2022

Great service and communication. Arranged a Lyft for me to and from my house while the vehicle was in shop. Easy to text and get updates. More

by RYANC.RUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Feb 11, 2022 -

Alan Webb Mazda responded

Ryan, We are happy to read that your service was great and accommodating. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your CX-5's service needs. We look forward to seeing you again. Sincerely, Your Alan Webb Mazda Auto Family

February 10, 2022

Friendly. On time. Clean. Gets things done fast. Easy to get in and out of the place. More

by fayzelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know the name of gal at front
Feb 11, 2022 -

Alan Webb Mazda responded

Faye, We are pleased to hear that your service was on time, clean, and friendly. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda2's service needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

February 09, 2022

I had a strange electrical / sensor issue with my car. The problem was found and fixed at a reasonable cost. More

by GRANT.AUSTIN.INBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Feb 11, 2022 -

Alan Webb Mazda responded

Grant, Thank you for taking the time to share this review with a 5-star rating. We value your time and feedback. We are pleased to hear that we were able to address your concern at a reasonable cost. We look forward to seeing you and your Mazda CX5 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family.

February 02, 2022

More often than not a very pleasant atmosphere. No pressure from sales, service or parts departments. More

by sherriffscott90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Feb 02, 2022 -

Alan Webb Mazda responded

William, Thank you for taking the time to share this nice review and a 5-star rating. We are pleased to hear that we continue to provide a pleasant atmosphere free of pressure. We look forward to seeing you and your Mazda3 in the future. Have a wonderful day and take care! Sincerely, Your Alan Webb Mazda Auto Family

February 01, 2022

Excellent service on my vehicle. Detrick was very helpful in helping me get my vehicle in on short notice. More

by J15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Feb 02, 2022 -

Alan Webb Mazda responded

Hello, Awesome! We are pleased to hear that Detrik was very helpful and accommodating while providing excellent service. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. Have a great day! Sincerely, Your Alan Webb Mazda Auto Family

January 31, 2022

Detrik is awesome! He was very helpful and informative in letting me know it might take a little while. he gave me a loaner so I didn’t have to wait around at the dealership. All around good experience and I More

by blake.labay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cooksey, Detrik Blue, June White, Mikayla Parker
Jan 31, 2022 -

Alan Webb Mazda responded

Blake, Thank you for taking the time to share this kind review with a 5-sta rating. We value your time and feedback. We are pleased to hear that your service was a good experience. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 31, 2022

Service was done quickly and the staff was super nice. Would suggest vacuum service for driver side. Would be a nice touch and I’ve seen other dealers so that as a courtesy. More

by laurieknaup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Feb 02, 2022 -

Alan Webb Mazda responded

Laurie, Thank you for taking the time to share this review with a 5-star rating. We value your time and feedback. Your insights help us to build a more positive customer experience for you and others. We are pleased to hear that your service was performed quickly and that our staff were super nice. We look forward to seeing you and your CX5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 28, 2022

Great service by Detrik. Car was delivered half an hour earlier than promised! Good job! More

by gls0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Jan 31, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik provided great service and your service was prompt. We look forward to seeing you in the future. Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 27, 2022

It was easy to schedule an appointment with the service department. It took about a half hour longer than I expected. When they give you a paper on what you need to fix it seems to change from one time to More

by K Conway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
Jan 28, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 230 or floydq@alanwebbautogroup.com

January 27, 2022

Scheduling and service were excellent. Staff were very professional, efficient, and pleasant. It took less than five minutes to check in for my service appointment and leave. Communication was clear abou More

by ROSS_DEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard, Mikayla Parker
Jan 28, 2022 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Debra! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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