Alan Webb Mazda

I did my first oil change, which was $100, typical dealer rip-off. I found out now that they went into my settings and changed my service internal from "Automatic" to a manual 5000 mile interval, without as rip-off. I found out now that they went into my settings and changed my service internal from "Automatic" to a manual 5000 mile interval, without asking me and without telling me. This is unethical and they are definitely a stealership. Not going back there. More

Purchasing the car here was a very unpleasant experience. Staff will always refer to my husband and explain things to him when it was my purchase. Lack of acknowledging me as the owner. Regret adding the “lu Staff will always refer to my husband and explain things to him when it was my purchase. Lack of acknowledging me as the owner. Regret adding the “lube for life” customer service is awful, always ignoring me, forgetting the things i requested to be done with many months notice. More

They were so helpful and quick at getting my car serviced and back on the road. I was very pleased and will come back for future service and back on the road. I was very pleased and will come back for future service More

We came in for an oil change. Super sweet lady said it would take 45-60 minutes. We were there for 90 minutes before she came and told us that they were just “putting in the oil n Super sweet lady said it would take 45-60 minutes. We were there for 90 minutes before she came and told us that they were just “putting in the oil now”…so of course we’re wondering what were they doing for the past hour and a half? She apologized profusely - which it wasn’t her fault - but still extremely inconveniencing and annoying. More

Service department is always very knowledgeable. I specifically like the updates via text, and the videos of the series being done. I specifically like the updates via text, and the videos of the series being done. More

The lay who checked me in was polite and efficient, telling me my costs upfront. I also appreciate that there were snacks as I had just come from work and was starving. telling me my costs upfront. I also appreciate that there were snacks as I had just come from work and was starving. More

Staff was very nice and helpful through the whole process and service appointment was shorter time than expected. and service appointment was shorter time than expected. More

I have always had the best of service here at this dealership! Thank you for making me feel at ease driving my cx5 dealership! Thank you for making me feel at ease driving my cx5 More

Friendly people and timely service. They were very fast with the service to get me on my way. They were very fast with the service to get me on my way. More

Great experience here. James was helpful and knowledgeable about the product. Very helpful finance experience as well. Overall, I will recommend Alan Webb dealerships. James was helpful and knowledgeable about the product. Very helpful finance experience as well. Overall, I will recommend Alan Webb dealerships. More