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Alan Webb Mazda

Vancouver, WA

4.7
1,246 Reviews
Call Dealership (360) 334-3000

3716 NE 66th Ave

Vancouver, WA

98661

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1,246 Reviews of Alan Webb Mazda

April 13, 2022

Great service, very professional, coffee was cold and stale though. I would come again for service. More

by Christofert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
April 13, 2022

The customer service is wonderful. My car was ready to go in under and hour. More

by lilmommy1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadly, I do not have his name, Mikayla Parker
Report | Print
April 12, 2022

Great staff, professional technicians, great parts and service clean and comfortable waiting areas, plenty of snacks and drinks provided More

by Lynn Quiding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gilcrease, Detrik Blue, Floyd Quiding, Mikayla Parker
Report | Print
Apr 13, 2022 -

Alan Webb Mazda responded

Lynn, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to read that our staff was great and the service lounge was clean and well-appointed. We look forward to seeing you and your CX5 in the future. Take care and have a lovely day! Sincerely, Your Alan Webb Mazda Auto Family

April 12, 2022

Very nice people to work with, car was done real fast thanks so much for your great service More

by Peggyd76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Report | Print
Apr 13, 2022 -

Alan Webb Mazda responded

Peggy, We are pleased to read that our staff was nice and your service was prompt. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your CX-5's service needs. We look forward to seeing you again. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

April 11, 2022

A job well done 90 percent of the time, no need to go anywhere else. More

by NEDJ33175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Apr 11, 2022 -

Alan Webb Mazda responded

Jerimia, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

April 09, 2022

Glove compartment was not put back in correctly. Drops like a lead weight now. Will ask to fix on next visit More

by SondraEdmonds
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
Report | Print
Apr 13, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Detrik Blue, to discuss this matter at 360-334-30021 ext 332 or detrikb@alanwebbautogroup.com

April 08, 2022

Great. service. No waiting. Work done on time. Highly recommend. Clean, quiet waiting area. Pleasant competent service all around. More

by Hukee
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Apr 11, 2022 -

Alan Webb Mazda responded

Gerald, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that we earned your recommendation by delivering great and prompt service. We look forward to seeing you and your Mazda3 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

April 07, 2022

Very courteous service desk. Work performed in the estimated time frame. Service person (Detrick) went over work performed as well as multipoint inspection checklist. More

by richard.rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Apr 08, 2022 -

Alan Webb Mazda responded

Richard, Awesome! We are pleased to hear that Detrik was informative, courteous, and prompt with your vehicle service. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX-5's service needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

April 07, 2022

A. Thank you for the loaner. We had a problem in The past where I requested a loaner and was denied one when I showed up. It was made right. This visit ended up where after inspection I need more work. Thank More

by DrewFinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Apr 08, 2022 -

Alan Webb Mazda responded

Drew, Thank you for taking the time to share this nice review with a 5-star rating. We are pleased to hear the Detrik was amazing and always a pleasure to deal with. We look forward to seeing you and your Mazda CX-3 in the future. take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

April 07, 2022

I can't say one bad thing about them. I'll always own a Mazda. They are good to you! More

by BONCHRISTENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Report | Print
Apr 08, 2022 -

Alan Webb Mazda responded

Bonnie, That's awesome! We are pleased that you love your Mazdas and we continue to take great care of you and your Mazdas. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX-5's service needs. We look forward to seeing you again. Take care and have a lovely weekend! Sincerely, Your Alan Webb Mazda Auto Family

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