Alan Webb Mazda
Vancouver, WA
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1,246 Reviews of Alan Webb Mazda
We have had too many issues in the past. It is getting better now though. Detrik is awesome. I hope it continues to get better. They need to hire more staff. The service manager told me It is getting better now though. Detrik is awesome. I hope it continues to get better. They need to hire more staff. The service manager told me things on the phone then when I got to the dealership he refused to even come talk to me and told the other staff member I was lying. It was a total hassle. More
Tge person at the check in desk was friendly, quick, and efficient. She kept me up to date as the service progressed and discussed the additional service needed. I felt I got very quick service. efficient. She kept me up to date as the service progressed and discussed the additional service needed. I felt I got very quick service. More
Came in for scheduled prepaid oil change. Received text notice needing transmission service (60k miles)... my car has 87k. I was a bit concerned I was getting upsold. Someone (or some comp Received text notice needing transmission service (60k miles)... my car has 87k. I was a bit concerned I was getting upsold. Someone (or some computer) was smart enough to remember transmission was warranty replaced at 27k miles. Math is great when it works! More
I thought the timing of my scheduled car repair was fine perfect the gentleman at the front was excellent 1st time ever I said that about one of your employees perfect the gentleman at the front was excellent 1st time ever I said that about one of your employees More