Alan Webb Mazda
Vancouver, WA
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1,244 Reviews of Alan Webb Mazda
I always prefer to service my Mazda at Alan Webb. They have the best atmosphere for waiting in the shop, and their professionalism is up to the mark. They have the best atmosphere for waiting in the shop, and their professionalism is up to the mark. More
Every time we come in Detrik Blue is the definition of professionalism and outstanding customer service. Thank you again for all your help in resolving our repairs. professionalism and outstanding customer service. Thank you again for all your help in resolving our repairs. More
The team at Alan Webb does a great job. Very communicative when needed, prompt and efficient service. Always friendly. I hope management is taking good care of all of their employees and co Very communicative when needed, prompt and efficient service. Always friendly. I hope management is taking good care of all of their employees and compensating them well for their outstanding work in these challenging times. Happy holidays More
The service department is very professional and efficient. The parts department person did not have any answers on parts and accessories. Must have been his first day. efficient. The parts department person did not have any answers on parts and accessories. Must have been his first day. More
The easiest buying process ever. I walked in to see the vehicle that was on the display floor. Chris walked me through the features talked about it for a bit and came back the next d I walked in to see the vehicle that was on the display floor. Chris walked me through the features talked about it for a bit and came back the next day to buy it. He wasn't sure if he was able to sell it as is because they were planning on adding some accessories to it. Called it his boss and got the ok. They ran my financing through my credit union. Bought the car. Paper signing took about 15 min. They asked me whether I was willing to purchase any additional warranty for the vehicle but not pushing it. We shook hands and I got the car I wanted for the price I was willing to pay. Overall really good experience. Everyone was honest, welcoming and professional. Would highly recommend them. More
Always timely, polite, easy to schedule, and provides clean and clear information on what was done, what needs to be done, and the health of everything in between. clean and clear information on what was done, what needs to be done, and the health of everything in between. More
Bought my car here and had great service. I bought the lube for life which is such a great deal. The staff is always super nice. They now offer a video to show your car inspection which is pr I bought the lube for life which is such a great deal. The staff is always super nice. They now offer a video to show your car inspection which is pretty cool. More
We went for some problem. The car was telling us to stop at a safe location and have it serviced. We managed to bring it to the dealership. The problem was diagnosed. Despite The car was telling us to stop at a safe location and have it serviced. We managed to bring it to the dealership. The problem was diagnosed. Despite the fact that it was late afternoon and Thanksgiving eve, the dealership went on to work on the car. We could have been told to come back after Thanksgiving to pick up the car and we were so thankful for that. We were informed from time to time on the progress of the work being done. The waiting area is comfortable and have snacks and drink available. We appreciate how accommodating the dealership was. More