Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Alan Webb Mazda
Vancouver, WA
1,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,246 Reviews of Alan Webb Mazda
December 14, 2022
Bought my car here and had great service. I bought the lube for life which is such a great deal. The staff is always super nice. They now offer a video to show your car inspection which is pr I bought the lube for life which is such a great deal. The staff is always super nice. They now offer a video to show your car inspection which is pretty cool. More
by Kwood
Verified CustomerEmployees Worked With
David Milbrandt, Mikayla Parker
December 14, 2022
We went for some problem. The car was telling us to stop at a safe location and have it serviced. We managed to bring it to the dealership. The problem was diagnosed. Despite The car was telling us to stop at a safe location and have it serviced. We managed to bring it to the dealership. The problem was diagnosed. Despite the fact that it was late afternoon and Thanksgiving eve, the dealership went on to work on the car. We could have been told to come back after Thanksgiving to pick up the car and we were so thankful for that. We were informed from time to time on the progress of the work being done. The waiting area is comfortable and have snacks and drink available. We appreciate how accommodating the dealership was. More
by Izzypeasy
Employees Worked With
Detrik Blue
December 13, 2022
The staff in this department at the Mazda dealership are very awesome very helpful explaining everything I needed to know and making sure I understood everything I appreciate them it’s good to be treated we very awesome very helpful explaining everything I needed to know and making sure I understood everything I appreciate them it’s good to be treated well and not just a number thank you Alan Webb service department is awesome More
by CONRAD.ALBEEZ
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
December 13, 2022
Alan Webb was able to get us into the shop quickly and discovered the issue in a short amount of time. The guys that worked on my care were awesome! discovered the issue in a short amount of time. The guys that worked on my care were awesome! More
by REEL_MOM666
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
December 13, 2022
Vehicle was in three times for the same issue. Don’t understand how issue could not have been resolved after visit #2. Provided information as to what was happening to my vehicle and found I had Don’t understand how issue could not have been resolved after visit #2. Provided information as to what was happening to my vehicle and found I had to repeat myself a few times. Customer observances in problem reporting appear to be dismissed. When I ask if they checked the issues I reported was told they weren’t aware of that problem. Hoping this third visit has resolved the issue. Will probably be trading in vehicle or selling vehicle as I am not comfortable that issue was resolved. More
by RNCRIS
Employees Worked With
Gabe, service department
December 10, 2022
In and out on time. Courteous and friendly service writer and staff. Received an inspection report for future planning. Courteous and friendly service writer and staff. Received an inspection report for future planning. More
by SERNA8502
Employees Worked With
Colin Erskine, Mikayla Parker, Norman Maloy, Michael Pineda
November 29, 2022
I have been here a few times now getting things taken care of on my cx-9. Detrik Blue has been nothing short of amazing every time I have been in. care of on my cx-9. Detrik Blue has been nothing short of amazing every time I have been in. More
by MIKE_BOLLICH
Employees Worked With
Detrik Blue
