Alan Webb Mazda

They were kind, fast, and efficient at getting my vehicle in and out of the shop. in and out of the shop. More

The service done to our vehicle was done in an expeditious and very professional manner. The service manager (don’t recall his name) was very much on top of things. expeditious and very professional manner. The service manager (don’t recall his name) was very much on top of things. More

OPTION TAKEN OFF WHILE I WAS SIGNING PAPERWORK ! !! Went there and met Chris and told him I just need a written down number on a new Miata. He provided this and I thanked him, went to my car and loo !! Went there and met Chris and told him I just need a written down number on a new Miata. He provided this and I thanked him, went to my car and looked at all the info I had and came back in . I had told him I don’t want to confuse the deal with trade-ins etc . So I had my price . I hadn’t countered or asked for extras. Deal done . He brings out another paper that looks just like mine except it’s $3,318.40 more . If I had trade -in etc. Could have slipped by me . Martha came out and explained that the price was for a different car . I said I was basing my buying here on the price I had on the paper in my hand . I asked for some time and came up with a number that was a compromise for both us . Chris took my offer back , it was accepted. Deal done . So now I just had to wait for them to prepare the car and go to the finance department . While I was waiting I asked for a booklet for the stargard vehicle location system which Chris had demonstrated and which the car clearly had installed and was stated was installed on the windshield. Chris told me that i would get that at the financing office and that they would have to take their name off that account and set me up on it . He did get me an owners manual which was nice . Chris let’s me know David in financing was ready . I meet David and I sign all the paperwork. I write a check. We’re done . Then as I’m walking away to go back to the other building i remember the stargard and ask David isn’t he supposed to go over that with me ? He says it doesn’t have It . I said yes it does and he said they took it off . He said if I wanted it I would have to pay for it . I couldn’t believe they would take something off the car as I was paying for it . I wasn’t ok with that and we proceeded to undo the deal . David made me a copy of the paperwork to void the deal . I did go and explain to Martha and she said the deal was already made . I just can’t believe that something was taken off the car during the purchase . More

Quick and efficient with the work done. Also I was made aware of the costs upfront if I wanted additional services done different from what I came in for. Also I was made aware of the costs upfront if I wanted additional services done different from what I came in for. More

Absolutely love Alan Webb Mazda. The service staff are kind and knowledgeable but do not talk down to you. 11/10 recommend working with Detrik Blue and Mikayla Parker. The service staff are kind and knowledgeable but do not talk down to you. 11/10 recommend working with Detrik Blue and Mikayla Parker. More

Great staff and attention. Awesome follow-up and honest. Now I am filling up words. Awesome follow-up and honest. Now I am filling up words. More

THE EXPERINCE WAS OK PLEASANT WORKFORCE. THROUGH AND EFFICENT SERVICE. ON TIME. I LIKED THE VIDEO THAT WAS TAKEN AFTER SERVICE. THROUGH AND EFFICENT SERVICE. ON TIME. I LIKED THE VIDEO THAT WAS TAKEN AFTER SERVICE. More

Detrik did a great job coordinating with service to assure I did not have an oil leak assure I did not have an oil leak More

They do a great job. It does take a little bit of time to get an appointment. When complete it would’ve great if car was washed and vacuumed Especially when a large amo It does take a little bit of time to get an appointment. When complete it would’ve great if car was washed and vacuumed Especially when a large amount of money is spent. More