Alan Webb Mazda

I came in because of an issue with my suspension there is a noise coming from my rear suspension, and they replaced the shock absorbers but the noise is still happening. i came in because my car has a rough a noise coming from my rear suspension, and they replaced the shock absorbers but the noise is still happening. i came in because my car has a rough idle they replaced the spark plugs and cleaned off the engine and my car still has a rough idle, i told them that my car has rough shifts they told me it’s because it’s an old car. they have poor service and aren’t very helpful. More

The service advisor was very nice and thorough with my break concern. The service was very quick as well! break concern. The service was very quick as well! More

Friendly knowledgeable service. Regular communication throughout the service appointment. Easy appointment process. Helpful inspection video. Easy online service quote process. Regular communication throughout the service appointment. Easy appointment process. Helpful inspection video. Easy online service quote process. More

Everyone was kind and helpful. The service was quick and successful. Their waiting room was clean and comfortable. Thank you all. The service was quick and successful. Their waiting room was clean and comfortable. Thank you all. More

The service crew is fantastic. It took a bit to trouble shoot my old Miata but they finally found the issue and were able to resolve it. They are my go to for any car issue. It took a bit to trouble shoot my old Miata but they finally found the issue and were able to resolve it. They are my go to for any car issue. More

I purchased a car from James after speaking with and visiting numerous dealerships in the Portland Metro area. I decided to visit one last dealership before giving up on the in person buying process. visiting numerous dealerships in the Portland Metro area. I decided to visit one last dealership before giving up on the in person buying process. From my first inquiry text to this past weekend when I had a few questions, James has been friendly, responsive, knowledgeable and an absolute pleasure to work with. During the purchase process James had a direct and respectful negotiation style which was truly refreshing compared to my other car buying experiences. I won't hesitate in recommending him and Alan Webb Mazda to friends and family! Honorable mentions also go to Bryson for being just as friendly and helpful as James but with a longer beard ;), Martha and Max, the sales managers who's mentorship appears to be top notch and CJ in Finance who helped me out with an additional trip permit on a busy Friday. Thanks again to all of you for the refreshing experience! More

First time I have used this dealership for service. Customer service was amazing!!!! Offered a loaner car. Car service only took a few hours. Deryck is to notch!!! Highly recommend for Mazda Service!! Customer service was amazing!!!! Offered a loaner car. Car service only took a few hours. Deryck is to notch!!! Highly recommend for Mazda Service!! More

Incredible quality and quickness mixed with fair pricing and great communication is what I received and great communication is what I received More

I appreciate it when Dietrik and Macayla get me scheduled in a timely manner. They also go above and beyond to make sure of my additional warranties being covered for services. I am scheduled for to avoid ou in a timely manner. They also go above and beyond to make sure of my additional warranties being covered for services. I am scheduled for to avoid out-of-pocket expenses. Recently, my car had an unfortunate event happen, and Dietrik took care of it to the straightaway, and I greatly appreciate him for the excellent customer service, that was given to me! More

Very accommodating, attentive and friendly. I recommend their service to all my friends and family. I recommend their service to all my friends and family. More